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Urgent Requirement for CRM - Ahmedabad, Gujarat

1.00 to 2.00 Years   Ahmedabad   04 Jan, 2024
Safeway Insurance TPA Pvt Ltd
Job LocationAhmedabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company DescriptionSafeway Insurance TPA Pvt Ltd is a leading and ample Health service facilitator that provides a successful bouquet of services. The company was incorporated in July 2005 and has since created benchmarks in the industry with its focus on quality customer service. Its expertise in claims management with emphasis on checking fraud and abuse adds value to the customers experience.Role DescriptionThis full-time on-site role is an urgent requirement for CRM located in Ahmedabad with Safeway Insurance TPA Pvt Ltd. The role involves day-to-day tasks associated with managing customer relationships, which includes managing customers issues with their insurance policies, providing relevant advice to clients, processing claims and renewals, and maintaining records.Qualifications Prior exposure to / knowledge of customer relationship management protocols. Excellent communication skills, fluency in one or more Indian languages. Minimum 1-2 years of relevant. experience in managing customer relationships in an TPA/insurance/finance/similar customer-serving industry. Bachelors degree in any field. Ability to maintain customer focus while managing competing priorities and multitasking. Capability to thrive in a fast-paced environment and work independently. Strong analytical and problem-solving skills,

Keyskills :
customer relationship managementcommunication skillscustomer serviceclaims managementrenewalsrecord keepinganalytical skillsIndian languages

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