IT Infrastructure Manager

Job Description

• Experience in IT support relating to technical issues involving Microsofts core business applications, Operating Systems both desktop and Server (Windows, Linux, AWS), Active Directory, DNS, Exchange, Office 365 platforms both hosted and on premise, as well as virtual environments (VMware, Hyper-V)
• Knowledge on Azure / Amazon Cloud technologies
• Knowledge in Enterprise Anti-Virus, Alert Monitoring Systems, Backup Software, and proactive RAID degradation management
• Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
• Strong analytical skills
• A high school diploma with a 4-year degree in any discipline
• Good knowledge of PCI controls / requirements / Audits
• Have knowledge on Window server 2008 and above
• Have basic knowledge on SCCM and SCOM; Skype for Business
• Have strong administration and trouble shooting skills
• Be customer-oriented in managing communications and issues
• Have good Troubleshooting skills on Server OS, Microsoft applications
• Have knowledge on Exchange 2010 / 2013; Active Directory 2012 / 2016
• Be creative and resourceful in finding effective solutions to problems and situations
• Have knowledge on Websense; Server hardware /Storage installation and configuration
• Be persistent in working through challenges and doing whatever it takes to get the job done
• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-leader
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

Keyskills :
automationbasisstrong analytical skillsanalytical skillscapacity planningbackup softwareactive directorycommunication skillsoffice 365windows serveroperating systemsexchange 2010business applicationstroubleshooting skillsserver oswritten co