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Junior HR IT Expert - Qualtrics

3.00 to 6.00 Years   Bangalore   13 Apr, 2023
Bosch Group
Job LocationBangalore
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Description
    • Ticket handling via SMT Tool
    • Collaborate with Global Application Support Specialist, IT developers and other support teams
    • Preparation of technical documentation, updating for Troubleshooting and 1st level
    • Preparation of training materials, provide training sessions whenever required
    • COMPAS and other interface tools for troubleshoot ticket solving and support on new meta data requests
    • Preparation of Status reports based on the KPI s
    • Support on various Qualtrics modules based on requests
    • Conduct testing activities such as: preparation of testing scenarios, reviewing test cases, testing in different instances, updates on testing tool, documentations, exploratory testing etc.
    • Maintenance of test data & test users, system cleaning activities
    • Participate as needed by respective stakeholders in content creation and managing application related community and docupedia
    • Continuous process improvement, collaboration and regular alignments with relevant stakeholders for topics such as Interfaces, Data Security, etc.
    • Supporting the onboarding of new team members
    • Support any Ad-hoc activities or new work-packages
    • Project Support or any initiatives directly or indirectly impacting the system
    ,

Keyskills :
test datatest casesdata securityapplication supportexploratory testingcompatibility testingproject administrationtechnical documentationtesting

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