Network Management Solution Specialist

Job Description

About NokiaAt Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world. Watch our video to discover how we create meaningful interactions to drive human progress. About Network InfrastructureThe mission of the Network Infrastructure (NI) Business Group is to be the most trusted partner for the world s most critical network infrastructure. NI will respond to the ever-increasing demand for networks with higher capacity, greater reliability, faster speeds, and lower costs.The Team We are part of the Nokia Network Infrastructure Services team. We provide partners and customers around the world with a unique combination of services and solutions for the deployment and management of world-class network infrastructures. Our solutions enable Nokia and our customers to scale through automation. Want to reduce a 2-day, error-prone manual installation to something that runs automatically while you are having lunch This is the team for you! Job DescriptionWe are looking for a highly-motivated senior software tester to secure and grow revenue through high levels of application quality and customer satisfaction. This is a hands-on technical role in a dynamic environment, working directly with developers, architects, product management and end customers to provide superior customer support in pre-deployment, acceptance testing and production environments. Your primary focus will be to support the complete end-to-end solution, from the user interface to the back-end implementation and API communication, with a focus on performance, scalability and usability. A thorough understanding of all the components of our platform and infrastructure is required in order to adopt a customer-focused perspective, applying creative insights to conceive and execute troubleshooting and diagnostic approaches cases to quickly understand and creatively address all issues to ensure high levels of customer satisfaction.Job Responsibilities & CompetenciesSpecific responsibilities include:

• Understanding and evaluating the overall solution (hardware, software, systems, networks) and individual features from multiple support perspectives: performance, functional, robustness, traffic throughput, quality of service and interoperability
• Designing and constructing network diagnostic tools and techniques; provisioning and configuring networks to simulate live customer environments for issue reproduction and root cause analysis, including the addition of new or upgraded elements into the solution environment
• Designing and implementing manual and/or automated tests to validate fixes and solutions to service-affecting issues in the monitoring, provisioning and reporting protocols used in customer networks
• Planning, executing, tracking of all test and QA activities for projects in an iterative delivery process, using judgment to strategically balance quality, schedule and cost; chairing Problem Review Boards as an advocate for the customer
• Responding to all customer issues and queries during acceptance testing in a timely and effective manner , isolating problems to minimize service impacts with creative workarounds and fast turnaround on escalations; proactive planning and execution of customer software and network upgrades.

Qualifications

• Four-year degree in Computer Engineering, Computer Science, Electrical Engineering, or equivalent experience
• 10+ years Software Verification experience, preferably with Java-based OSS applications
• Knowledge of IP Networking and related protocols: OSPF, BGP, DHCP, RADIUS AAA, MPLS, IP VPN, VLAN, VLL/VPLS, etc.
• Experience with Nokia products (7x50 Service Routers, 7705, 7210, 5620 SAM, 5670 RAM)
• Knowledge of Software Defined Networking & Network Function Virtualization concepts
• Knowledge of network management and OSS/BSS concepts and basic protocols
• Excellent troubleshooting skills, investigating/reproducing issues, raising tickets and driving issues to timely resolution in a scrum environment working with peer testers and developers in different sites
• Ability to produce comprehensive high-quality test strategies, test plans and test cases with accurately triaged and prioritized defect reports, with applied creativity and insight
• Make it happen attitude, strong sense of ownership, inventive, resourceful and flexible in a fast-paced, challenging and evolving environment.
• Experience in customer-facing roles; ability to work independently on issues directly with the customer
• Strong interpersonal and communication (both written and verbal) skills
• Demonstrated ability to learn quickly and to work in a fast paced, innovative environment

DESIRED EXPERIENCE:

• Familiar with server side (Java, Spring, MySQL, Tomcat, NGINX), and client-side (HTML, CSS) technologies
• Familiar with project infrastructure tools such as JIRA, Confluence, Git, Maven
• Familiarity with the web technology stack (e.g. HTTP protocol, status codes, cookies, headers, asset loading / caching), and well-versed in Unix/Linux
• Experience with using automated test tools and building automated diagnostic scripts

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.Additional Information, About NokiaAt Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable, and inclusive world. Watch our video to discover how we create meaningful interactions to drive human progress. About Network InfrastructureThe mission of the Network Infrastructure (NI) Business Group is to be the most trusted partner for the world s most critical network infrastructure. NI will respond to the ever-increasing demand for networks with higher capacity, greater reliability, faster speeds, and lower costs.The Team We are part of the Nokia Network Infrastructure Services team. We provide partners and customers around the world with a unique combination of services and solutions for the deployment and management of world-class network infrastructures. Our solutions enable Nokia and our customers to scale through automation. Want to reduce a 2-day, error-prone manual installation to something that runs automatically while you are having lunch This is the team for you! Job DescriptionWe are looking for a highly-motivated senior software tester to secure and grow revenue through high levels of application quality and customer satisfaction. This is a hands-on technical role in a dynamic environment, working directly with developers, architects, product management and end customers to provide superior customer support in pre-deployment, acceptance testing and production environments. Your primary focus will be to support the complete end-to-end solution, from the user interface to the back-end implementation and API communication, with a focus on performance, scalability and usability. A thorough understanding of all the components of our platform and infrastructure is required in order to adopt a customer-focused perspective, applying creative insights to conceive and execute troubleshooting and diagnostic approaches cases to quickly understand and creatively address all issues to ensure high levels of customer satisfaction.Job Responsibilities & CompetenciesSpecific responsibilities include:

• Understanding and evaluating the overall solution (hardware, software, systems, networks) and individual features from multiple support perspectives: performance, functional, robustness, traffic throughput, quality of service and interoperability
• Designing and constructing network diagnostic tools and techniques; provisioning and configuring networks to simulate live customer environments for issue reproduction and root cause analysis, including the addition of new or upgraded elements into the solution environment
• Designing and implementing manual and/or automated tests to validate fixes and solutions to service-affecting issues in the monitoring, provisioning and reporting protocols used in customer networks
• Planning, executing, tracking of all test and QA activities for projects in an iterative delivery process, using judgment to strategically balance quality, schedule and cost; chairing Problem Review Boards as an advocate for the customer
• Responding to all customer issues and queries during acceptance testing in a timely and effective manner , isolating problems to minimize service impacts with creative workarounds and fast turnaround on escalations; proactive planning and execution of customer software and network upgrades.

Qualifications

• Four-year degree in Computer Engineering, Computer Science, Electrical Engineering, or equivalent experience
• 10+ years Software Verification experience, preferably with Java-based OSS applications
• Knowledge of IP Networking and related protocols: OSPF, BGP, DHCP, RADIUS AAA, MPLS, IP VPN, VLAN, VLL/VPLS, etc.
• Experience with Nokia products (7x50 Service Routers, 7705, 7210, 5620 SAM, 5670 RAM)
• Knowledge of Software Defined Networking & Network Function Virtualization concepts
• Knowledge of network management and OSS/BSS concepts and basic protocols
• Excellent troubleshooting skills, investigating/reproducing issues, raising tickets and driving issues to timely resolution in a scrum environment working with peer testers and developers in different sites
• Ability to produce comprehensive high-quality test strategies, test plans and test cases with accurately triaged and prioritized defect reports, with applied creativity and insight
• Make it happen attitude, strong sense of ownership, inventive, resourceful and flexible in a fast-paced, challenging and evolving environment.
• Experience in customer-facing roles; ability to work independently on issues directly with the customer
• Strong interpersonal and communication (both written and verbal) skills
• Demonstrated ability to learn quickly and to work in a fast paced, innovative environment

DESIRED EXPERIENCE:

• Familiar with server side (Java, Spring, MySQL, Tomcat, NGINX), and client-side (HTML, CSS) technologies
• Familiar with project infrastructure tools such as JIRA, Confluence, Git, Maven
• Familiarity with the web technology stack (e.g. HTTP protocol, status codes, cookies, headers, asset loading / caching), and well-versed in Unix/Linux
• Experience with using automated test tools and building automated diagnostic scripts

Imagine creating technology that has the potential to change the world. Working with us, you will have a positive impact on people s lives and help to overcome some of the world s most pressing challenges. We act inclusively and respect the uniqueness of people. At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. Nokia culture welcomes people as their true selves. Come create technology that helps the world act together.Additional Information,

Keyskills :
salestargettelecomconsultingcoremake it happenroot cause analysisquality of servicesoftware defined networkingnetwork function virtualizationip vpntest casesroot causeserver sideip networkingfast turnaround