Robotics Process Automation Senior Developer / TA

Job Description

We create the technology to connect the world. Only Nokia offers a comprehensive portfolio of network equipment, software, services and licensing opportunities across the globe. With our commitment to innovation, driven by the award-winning Nokia Bell Labs, we are a leader in the development and deployment of 5G networks.Our communications service provider customers support more than 6.4 billion subscriptions with our radio networks, and our enterprise customers have deployed over 1,300 industrial networks worldwide. Adhering to the highest ethical standards, we transform how people live, work and communicate. A truly global company, we are 166 nationalities working in more than 118 countries. Come create the technology to connect the world.At Nokia IT, we envision to materially improve Nokia s business performance and enhance the ways in which our customers and employees engage and collaborate. We have the ambition to deliver an extraordinary customer/user experience and strong financial and operating performance to Nokia shareholders. To reach this ambition, we are transforming into a modern, product-oriented technology organization that executes with urgency, precision and an extreme customer service focus.Role Summary: L3 Senior Developer / Tech Automation ArchitectRPA L3 Automation Senior Developer cum Tech Automation Architect (L3) is responsible for design, development, testing, deployment, hands-on technical issues resolution, deliver support of complex sprints in BP, AA platforms, bug fixes and change requests in a timely manner.L3 shall deliver/validate/accept design documents (PDD/SDD/TDD), automate complex processes and requires strong hands-on coding skills in Blue Prism and Automation Anywhere platformsAs part of Handover to support, validate design documents (PDD/SDD/TDD), test cases, scripts, testing and support documentation, deployments, stabilization and receive production sprints handed over from development teams or partners.Responsible to capture change requirements, develop, test, deploy, secure acceptance and Operate.Deliverables

• Proven expertise in process automation and deliver resolution on complex issues and challenges experienced by RPA automation Sprints in quick turnaround time
• Efficient and quick problem solving skills required in supporting RPA automation sprints in operation on a day-to-day basis.
• Supporting existing processes and development / deployment of change requirements as part of a structured change control process
• Develops and support automation processes as per the technical design document (TDD) to meet the defined requirements
• Providing architectural control over solution designs to ensure consistency and continuity across the delivery
• Comply with and helps to enforce design and coding standards, policies and procedures
• Analyzing, understanding and documenting the business processes in detail where required
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
• Update PDD/SDD/TDD, Operating manual, UAT TC and support documents as required and ensures documentation is created well and maintained
• Own end to end delivery of new RPA sprints or change request as per design document
• Identify and deliver potential knowledge articles
• Identify the defects in production that are traced back to process design, dev phases
• Ensure quality of coded components by performing thorough unit testing
• Work collaboratively with Build teams during the product test and UAT phases and ensure the quality code and solution delivered as per SDD and TDD
• Report status, issues and risks to management on a regular basis
• On time quality delivery for assigned activities as per defined SLA
• Participate in automation delivery performance reviews with relevant internal stakeholders & business teams
• Receive KT for new RPA automation production sprints and provide feedback on design & support documents as per structured handover to support process & it s SLAs
• Reverse KT to L2 team as per timelines for new sprints
• Support escalated Incidents by L2 team and KT back to L2 team
• Communicating with BP and AA on software related issues, suggested improvements and participating with other users in the Blue Prism & Automation Anywhere community.
• Support Incident, Change and Problem Management process, Participate in problem analysis and identify potential impact and resolve
• Experience in Customer escalation Management

• 6 to 10 years of overall IT experience and minimum4 years in relevant RPA experience
• Blue Prism, Automation Anywhere, IQBOT, PEGA, ABBY, Winshuttle, .NET, SAP Scripting, SQL Stored Procedure, Excel macro development, Sharepoint workflow development, problem-solving/bug fix delivery and analytical skills. Knowledge on Conversational agents, AI/ML is preferred. Continuous collaboration with business teams on the process issues and develop / deliver new automation requirements.

Keyskills :
javajquerysql serversqlenvironmentend to end deliverytest casesmusic makingprocess designchange controlradio networksproblem solvingchange requestscustomer servicetechnical design