Business Analyst Banking | Data Analyst

Job Description

Roles & responsibilities: A candidate must have the experience in Banking domain for 7-10 Years. A candidate must have the experience in Business Analysis for 3-5 Years A candidate should be functionally strong in Client Life CycleA candidate must have the experience in The customer lifecycle describes the stages a buyer goes through on their journey to making a purchase decision. The steps consumers follow in the customer lifecycle include:1. Awareness 2. Engagement 3. Conversion 4. Retention 5. Loyalty The data you collect at each phase of the customer lifecycle can yield essential insights for sales and support teams and illuminate opportunities for improving the customer experience. Investigate the alerts generated by TM systems and ensure the unusual activities are reviewed closed or escalated appropriately in accordance with regulatory requirements where appropriate. Review data from the media reports and appropriate websites to identify customers involved in crime/ML/terrorism etc. Review the authenticity of the transactions within each alert I.e., check the principal activities of the customer to ensure transaction patterns or activities are not unusual, and if found unusual, e.g., Transaction is out of line with the clients normal business activity, then enquire into the same using RFI (Request for information) process. Performed KYC and Sanctions reviews, ensuring activities are reviewed in a holistic manner across the financial products availed from the customers. Ensured CDD is properly performed by the LOBs and EDD is applied in case of high-risk customers to mitigate ML/TF risks. Compile evidence and documentation in compliance with a regulatory requirement. Demonstrated ways to improve customer service and increase productivity. Provided accurate and valid referrals to the respective Level 2, in case of potentially suspicious activity was identified. Made sure that issues/problems are effectively investigated and resolved or are appropriately referred with recommendations to the Line Manager. Supported the new team Managers by mentoring them in their learning curve. Lead a training program in AML program for the new hires and have also conducted quality improvement sessions to improve the quality of production staff. Support the Manager in preparing Daily, Weekly, and Monthly MI reports, and also deputizing the manager in the absence, by taking over team management responsibilities of assignment and monitoring of production queue, and additionally responding to client requirements. Complete KYC onboarding for new and pre-existing customers by reviewing client documentation. To guide the RMs/CSEs/ROs in identifying and documenting the information required to satisfy the Banks KYC due diligence policies and processes. Executes and reviews negative media alerts, and performs sanction & PEP screening Check/identifies for discrepancies between the information held in the customers documentation and profile on the system Reviews and validated the quality of the due diligence and Know Your Customer (KYC) information on the banks customers, in line with HSBC policies at on boarding and periodic reviews Work with the CDD Advisor when additional guidance on CDD policy is required Assists with other tasks as required Decision-Making Responsibility: Plans and prioritize work appropriately considering its importance and urgency in line with business needs Takes responsibility for completing assigned tasks to a high quality standard Daily discretion within assigned authority. Skills Ideally some working knowledge of AML, regulatory compliance within the banking and financial services industry. Strong teamwork initiative. Good research and communication skills. Ability to work professionally with all levels of staff and management. Strong familiarity with Microsoft Word, Microsoft Excel, and Internet Explorer. Strong English fluency and written skills Additional languages skills include Mandarin and Cantonese

Keyskills :
Banking OperationsBusiness AnalystClient Life CycleSenior business analyst