Require Consulting Project Management M5

Job Description

The DM Manager (DMM) reports to a Services Practice Leader (SPL) / Consulting practice leader and is a trusted leadership role within the domain. The DMM is responsible for successfully delivering on organization performance metrics like Delivered Revenue, Utilization etc and leading a team of individual contributors (IC s) toward high quality projects which result in very satisfied customers. This role has direct people management responsibility for Project Manager(PjM) teams .Demonstrate Leadership; ensure sustained high-quality delivery via partnership with Account Aligned teams. Identify/alleviate key customer blockers while driving digital transformation. Prioritize customer satisfaction, practice maturity and profitability on projects.Meet or exceed domain CSAT, Engagement Quality Score (EQS), Customer Satisfaction Survey score and/or attain feedback from Account Aligned stakeholders on your team s performance; document plans to mitigate identified risks for challenged deliveriesLead a consistent delivered revenue & utilization forecast rhythm. Ensure alignment with Services Sales & Account aligned Delivery organization objectives. Deliver proactive change management plans leading business transformation and evolution through IP reuse and WW offerings. Drive Project Profitability (Adherence to cost estimates), Forecast Accuracy, and Revenue Recognition for projects delivered within the domainEnsure Green Delivery Heath Index (DHI) across all project health ratings and drive compliance towards Labor Recording, Expense/Labor Approvals for the team, while also focusing on standard practices for engagement and project setup, backlog management, etc. to ensure quality data to run the business. Ensure team is adopting delivery management standards (SDM and PSDM) and monitor the rhythm of the delivery business on a regular basisDrive and ensure for self and team to achieve the relevant certification(s) and accreditations. Position and ready self and team for success in a world led by cloud, subscriptions, usage, consumption, heading to digital, deep learning and AI.Communicate Microsoft vision and drive Microsoft strategies & priorities. Coach and develop direct reports, conduct regular Connect Meetings and hold annual performance reviews with direct reports. Lead by example, ensure team strives for high inclusion, collaboration and efficient problem resolution with internal/external stakeholders measured by continued reduction of internal/external escalations improving operation velocityBuild key workforce capabilities (solution selling, industry knowledge, deep technical skills) to support future needsDemonstrate Leadership; ensure sustained high-quality delivery via partnership with Account Aligned teams. Identify/alleviate key customer blockers while driving digital transformation. Prioritize customer satisfaction, practice maturity and profitability on projects.Meet or exceed domain CSAT, Engagement Quality Score (EQS), Customer Satisfaction Survey score and/or attain feedback from Account Aligned stakeholders on your team s performance; document plans to mitigate identified risks for challenged deliveriesLead a consistent delivered revenue & utilization forecast rhythm. Ensure alignment with Services Sales & Account aligned Delivery organization objectives. Deliver proactive change management plans leading business transformation and evolution through IP reuse and WW offerings. Drive Project Profitability (Adherence to cost estimates), Forecast Accuracy, and Revenue Recognition for projects delivered within the domainEnsure Green Delivery Heath Index (DHI) across all project health ratings and drive compliance towards Labor Recording, Expense/Labor Approvals for the team, while also focusing on standard practices for engagement and project setup, backlog management, etc. to ensure quality data to run the business. Ensure team is adopting delivery management standards (SDM and PSDM) and monitor the rhythm of the delivery business on a regular basisDrive and ensure for self and team to achieve the relevant certification(s) and accreditations. Position and ready self and team for success in a world led by cloud, subscriptions, usage, consumption, heading to digital, deep learning and AI.Communicate Microsoft vision and drive Microsoft strategies & priorities. Coach and develop direct reports, conduct regular Connect Meetings and hold annual performance reviews with direct reports. Lead by example, ensure team strives for high inclusion, collaboration and efficient problem resolution with internal/external stakeholders measured by continued reduction of internal/external escalations improving operation velocityBuild key workforce capabilities (solution selling, industry knowledge, deep technical skills) to support future needs, The ideal candidate will have a four-year degree and at least 16+ years of demonstrated corporate management experience or an equivalent combination of education and experience. The candidate must have demonstrated knowledge of project and delivery management and preferably holding relevant industry certifications like PMP, ITIL. Candidate must have excellent organization, communication, project management, negotiation and problem-solving skills. Executive-level interpersonal, verbal, written & presentation skills are also required for the role. Having an experience and background on Infrastructure workloads is desirable.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Experiences Required:
• Confidence, Executive Maturity
• Innovation and leadership
• Relevant Industry knowledge
• Ability to encourage teamwork and collaboration through effectively managing change
• Cross-Boundary Collaboration
• Interpersonal Awareness, Impact and Influence
• Strong People Management ability supporting Microsoft values
• Analytical Problem Solving
• Building Customer/Partner Relationships
• Enabling Change
• Optimizing Resources/Budgets
• Project Management
• Problem solving and escalation management
• Strategic Insight
• Value Selling
• Setting Goals/Expectations

Keyskills :
problem resolutionservice salesdeep learning