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Patient Care Advisor

0.00 to 3.00 Years   Coimbatore   06 Jul, 2021
Indegene Private Limited
Job LocationCoimbatore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

  • Meeting with 4 - 5 patients suffering from different ailments everyday (at the hospitals, clinics, homes if required)
  • Counseling and speaking to them for health outcomes management in person so that they understand the long-term implications of managed patient care
  • Collate health records related data from consenting patients
  • Meet the regular patients at regular intervals as advised
  • Capture details related to Adverse Drug Reactions reported by patient in pre-defined templates
  • Handling patient queries and providing response from pre-defined FAQs
  • Provide patient support by coordinating with pharmacists and stockists
  • Receive regular feedback from team managers and undergo program related training and on the job training on a regular basis
Skills Required
  • Qualifications: B.Pharm/ B.Sc (Microbiology, Biotechnology, Dietics, Nutrition) fresher 2 years of experience.
  • Fluent in English, Hindi and any one regional language (Gujarati, Marathi, Bengali, Kannada, Tamil, Telugu and Malayalam, Assamese, Rajasthani)
  • Good computer skills
  • Ability to work in a process driven/ structured environment
  • Empathy and willingness to listen and relate.
  • Candidates with two Wheeler are preferred.
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Keyskills :
medicinepurchasesalespatient carecomputer skillshealth outcomespatient support

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