CSR- Customer Service Representative

Job Description

Job description / KRAs:Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targets Ability to drive market creation initiatives under the guidance of company account manager Responsible for maintaining effective distribution management Education: Minimum qualification: Graduation (science, pharmacy background preferred)Required experience: 2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferredMandatory skills: Self motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management Skills Desired skills: Basic internet skills Ready to work in Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of company products & their applications in various surgeries

Keyskills :
Customer Service ExecutiveCustomer Service RepresentativeHealth Care ServicesMedical RepresentativeSurgical DevicePharmaceutical SalesPharmaceutical MarketingMarketing Executive