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AM-Sales & Commercial

5.00 to 10.00 Years   Gurugram   28 Mar, 2022
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    *Function - Operations Location - Badsahpur, Gurgaon, IndiaWith a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with usInviting applications for the role of Sales Support Team leads Number of Positions:Passport: Good to haveTitle:Designation: Sales SupportJob DescriptionLooking for candidates who has lead OTC (Sales order management) team along customer handling and with hands on SAP experience and decent MS office Skills.Desired Profile:_ Client handling experience Weekly calls, Monthly Governance, escalations and RCA knowledge _Leadership skills Lead a team in past, should be having clear focus and able to lead for a common goal of better customer experience. _Experience in ERP is a must (SAP and Sales force desirable)_ Hands on knowledge of Microsoft Excel and other Microsoft applications (outlook, word)_ Good accounting skills, analytical skills and accuracy with numbers_Good typing skills in terms of speed(40 wpm) and accuracy(99%)_ Flexible to work in any shift, specially early morning shift (2.30 a.m. to 2.30 p.m. window)_ Self-motivated and team-oriented (should be a good leader to motivate others)_Able to work independently and effectively and drive things to closure_Demonstrates Good listening & email writing skills_Ability to stretch and work in a high pressure environment_Procurement cycle knowledge is advantage._Must be able to work at Guru gram location.(Australian Shift)Key Responsibilities: _Team lead of approx. 5-6 members _On shore client management update calls, IT issues and access management. _Query management both internal and external _Preparation of Dashboard, discover automation/improvement areas for work _Reporting for SLAs and KPIs along with exceptions _Completion of tasks/work Both onshProcess InformationBand: Band 4B and 4CEducation & ExperienceDegree Type: Graduate Relevant Experience of 5+ YearsDegree Name: Any Graduate(commerce/accounting background) (Minimum 55% marks)Primary SkillsIndustry: BPO or ITESService Area: Finance & Accounting.Function: Accounts Receivable (Sales support),

Keyskills :
ms officesales supportemail writinghigh pressuremicrosoft excelclient handlingclient managementanalytical skills

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