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Digital relationship manager (telesales)

0.00 to 3.00 Years   Gurugram   26 Apr, 2024
Square Yards Consulting Private Limited
Job LocationGurugram
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryReal Estate
Functional AreaPre-SalesSales / BD
EmploymentTypeFull-time

Job Description

    Telesales Representative responsibilities include:Contacting potential or existing customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close sales ResponsibilitiesContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirements and skillsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsHigh school diploma; BSc/BA will be a plus

Keyskills :
direct salescold callingbusiness developmentcallingoutbound salestelesales

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