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Assistant Manager - Network Operations

4.00 to 9.00 Years   Gurugram   14 Mar, 2023
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Assistant Manager, Network OperationsIn this role, you will be responsible for supporting the network operations 24X7 for internal IT. You will be working actively on the operational issues along with internal / external stakeholders to recover the systems failure (proactive/reactive). You will work Incident Management, Problem Management for each incidents/ticket and need to ensure the high uptime to the business. Your role will network L2+ and need to work on various current/upcoming technologies (explained below) to support business needs.Responsibilities The candidate should be holding hardcore 24X7 network Ops experience Front-end face for Genpact Network Team while participating in internal P1/P2 Incident resolution bridge call Participate in Bridge calls with clients for joint troubleshooting of network issues Work with different Vendors and service Provider for faster and accurate resolution Playing key role for network related incidents and providing key inputs for Problem Management Identifying open risk in the production network and provide input for mitigation Documenting all Changes done in production environment through Change Management process Must have worked on large scale infra Candidate must have worked/handled the IT projects Global customer interaction is one of the key expectations from candidate The candidate should hold very rich experience in corporate LAN & WAN infra Candidate must have worked on the latest technologies (Cloud, ACI, SDN and SDWAN) He/she need to lead function and drive the project/operations end to end Candidate should be very strong in written & oral communication Hands-on experience on Cisco Routers (ASR/ISR Series) and Switches (9300/9400/9500 Model) Candidate must have work experience in implementing/troubleshooting Routing (Static, EIGRP, BGP and Policy Based routing) and Switching issues (VTP/STP) Qualifications we seek in you Minimum qualifications Graduate in engineering/ITPreferred qualifications CCNA (Must) CCNP Routing and Switching (Good to have) Cloud certification AWS (Good to have),

Keyskills :
front endccnp routingcisco routerschange management

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