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Associate, Representative, Senior Advisor, Senior analyst

1.00 to 6.00 Years   Gurugram   02 Oct, 2023
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.5 - 8 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Congratulations, we are delighted to inform you that we have an immediate opening withTeam leader, Assistant Manager, Associate, Senior Analyst, Technical support etc.If this is relevant to your profile.Kindly send us your updated Resume to the same email id: hidden_emailPlease do share the same with your friends.Skills:
    • IT/ITES operations associate
    • Technical support/ Non-Technical
    • 0 to 6 years of experience in troubleshooting, (Any tech support or customer Support) service desk support, Financial Services, Banking process
    • Excellent communication.
    • Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
    • Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
    • Predominantly Voice Interaction support and also through email, chat & remote support.
    • Communication skill
    • Effective relationship with the client.
    *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.DIRECT WALK-INS TO COMPANY LOCATION NOT ALLOWED / ONLINE SUBMISSION OF APPLICATION NOT ALLOWED.(Candidates please call other numbers or SMS if in case the recruiters are busy)Jonathan - hidden_mobile / hidden_mobile / hidden_mobile / hidden_mobile / hidden_mobile

Keyskills :
handling customer callsoutbound processteam handlingvoice processteam leadershipsemi voicecall centre voiceinbound processnon voice

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