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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 2.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (International) |
| EmploymentType | Full-time |
- Inbound and Outbound Customer Care ExecutiveInterface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.Roles & Responsibilities:-o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.o Clarify customer requirements; probe for and confirm understanding of requirements or problem.o Support customers across Telecommunication, Financial Services & Healthcare vertical.o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.Candidate Profile-o Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.o Excellent verbal and written communication skills.o Flexible with 24/7 Environment.o Salary 15 to 20k take home & attractive Incentives amount.Additional Benefits-o Two-way A/C cabs. (Convergys was awarded for best in industry transport service).o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhso Gratuityo Education Assistance plan – Annual entitlement of up to INR 24,000.o Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.Address :- , Office Number-811-B , Jaina Tower-1, 8th Floor , District Centre Janakpuri West New Delhi 110058Contact Person:-HR Prince (7042474771)
Keyskills :
data entryms officecustomer servicecustomer service skillsbpo