skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Call Center Operations Analyst I

0.00 to 1.00 Years   Gurugram   03 Jul, 2021
Fidelity National Information Services, Inc
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Sales / BD
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelors Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.Entry level professional individual contributor role. Works on problems of limited scope, following standard practices and procedures with detailed instruction on new work.About the TeamOur team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world.What You Will Be Doing

  • Provide daily focus to Administrative / Reporting Team to ensure accuracy and deadline adherence
  • Enter payroll exceptions including mis-punches and out of office tracking such as vacation, holiday time, jury duty etc.
  • Process service requests, New Hire set ups, transfers, terminations and update all employee listings
  • Manage payroll and related queries with negligible errors
  • Manage basic NICE and IEX trouble shooting
  • Reports creation, analysis, distribution and problem solving, Liaison with multiple support groups to ensure all setups are done on time and accurately
  • Recognizes and recommends operational and support improvements
  • Perform other duties and assignments as directed
What you bring:
  • User Administration and Payroll processing for the contact center
  • Manage basic troubleshooting for application downtimes or user access related issues for contact center
  • Providing analytical inputs, sharing best practices in order to attain process improvement
  • Good Communication Skills and Graduate
  • Proficient in MS Word, MS Excel, MS PowerPoint and Communication Skills
  • Preferred Analytical Skills
  • Expert in MS Office
  • Should be open to 24/7 shifts
  • Strong mathematical and analytical skills
What we offer youA competitive salary with attractive benefits including private medical and dental coverage insuranceA multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesA modern work environment and a dedicated and motivated teamA broad range of professional education and personal development opportunitiesA work environment built on collaboration and respectPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepass,

Keyskills :
customer relationsreportingmisslaaccountssupport groupsonline privacyproblem solvingcorporate liaisonfinancial servicespayroll processing

APPLY NOW

Call Center Operations Analyst I Related Jobs

© 2020 Skillindia All Rights Reserved