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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Rs 16 - 28 Lakh/Yr |
Industry | Internet / E-Commerce |
Functional Area | Operations Management / Process Analysis,Customer Service (Domestic) |
EmploymentType | Full-time |
Hi,We are Nikharv consultancy a leading recruitment firm. We have a urgent opening forPosition Head Customer ServiceLocation GurgaonExp Min 6 YearsCtc Up to 30 LPAPlease make sure candidate should qualify checklist written below:Ques: Is the candidate working in any Consumer Internet firm/ Startups Ques: Share the team size he/she is handlingQues: Does the candidate has Experience in building the team and processes from ground up We are looking to hire a Head of Customer Service / Experience to build the team and processes from ground up.We will be doing both voice and non-voice (chat based) support. If this sounds like you, read on.Position- Head-Customer ServiceResponsibilities: Build the customer service org structure - this includes coming up with the interview processes and protocol, filling the headcount and training the new hires
Keyskills :
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