Customer Support Executive

0.00 to 3.00 Years Gurugram 26 Jun, 2022

Darwin Talent Seekers Hiring For Darwin Talent Seekers

Job Location	Gurugram
Education	Not Mentioned
Salary	Rs 1.5 - 3.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Customer Service (International)Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Customer Care/handling
Experience in insurance will be plus point
Problem Solving
Managing incoming calls and customer service inquiries
Provide information about products and services, take/cancel orders, and record details of complaints
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
Follow up to ensure that appropriate actions are taken on customer requests
Refer unresolved customer grievances or special requests to designated departments for further investigation

Average communication skills
Good excel command
Basic computer knowledge

Keyskills :
domestic bpocommunication skillsback officecustomer servicebpo voiceretentioninternational bpo

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Customer Support Executive

Job Description

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