skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Desktop Support Engineer

1.00 to 5.00 Years   Gurugram   01 Feb, 2021
IQOR GLOBAL SERVICES INDIA PRIVATE LIMITED
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Dear Candidate,Greetings of the day!We are Hiring forDesktop Support EngineerJob description

  • Desktop Support Services
  • Accepts user calls, Logs, and manage calls in the Call Management System
  • Having work experience in Windows Domain Environment
  • Windows platform & Standard applications Skills include knowledge on Windows 7, MS office, Email client (MS Outlook)installation, etc.
  • Escalate to different support groups and Management Teams as per the procedure
  • Basic knowledge of Networking
  • Hardware knowledge of Printers
  • Vendor Management with OEM and follow-up till issue closure
  • Willingness to work in shifts
  • Install desktop/laptop OS (including all pre-defined templates), messaging client, applications as per
  • The requirement, and add or remove accessories, peripherals or mobile devices and configure PCs
  • Check the availability of the desktops periodically using asset discovery tool as defined in Solution Baselines
  • Troubleshoot and resolve desktop incidents
  • Manage disk and folder sharing, and permission settings on desktops.
  • Handle printer problems at users desktops
  • Assist users in accessing applications
  • Plan for updates as per end of support matrix for software OEM
  • Version upgrades (Except for mass activities as mentioned in exclusions)
  • Update of patches on all active assets as required by Pidilite
  • AD policy updation at the end-user level on a need basis
  • First level hardware/software support.
  • First level troubleshooting with remote management tools should be emphasized on.
  • Supporting the desktop Operating Systems, Office Automation like MS Office / Star Office / Lotus Notes,
  • Outlook- Configuration of ERP / Citrix / SAP / BO / Notes clients/ other customized applications.
  • Trouble Shooting on Printer / other peripheral, related issues
  • Installing / upgrading software on the clients
  • Virus Control.
Regards,HR Team

Keyskills :
desktop troubleshootinginstallationsystem configurationtroubleshootingdesktop supportsystem installationsit support

APPLY NOW

Desktop Support Engineer Related Jobs

© 2020 Skillindia All Rights Reserved