Digital Account Management - Education

Job Description

The Small, Medium, and Corporate team helps businesses achieve their digital transformation goals by matching customer challenges with Microsoft solutions. Located in either a Digital Sales center, or a local subsidiary, you will help our managed customers across industries, company sizes and territories to identify their needs and opportunities using the latest in digital selling technology. One of the fastest growing customer segments in the industry, you will help customers get to the Microsoft Cloud across solution areas like Modern Work, Business Applications, Applications and Infrastructure, Data and AI, and Security.The Digital Account Executive - Education facilitates Microsoft to better serve our SMC-Corporate clients realize the potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers organizations. The Digital Account Executive has to effective leverage all the digital tools available and orchestrate the other members of the team to address customer needs and requirements. Additionally, the Digital Account Executive engages with Partners to be able to find the best solution that will address the customer needs.The Digital Account Executive leads the relationship with the customer and its strategy and leverages all the team members to help customers in their digital transformation journey.Key Areas of ResponsibilityCustomer Engagement - Builds and maintains relationships with executives and business and technical decision makers at high levels of the customers organization to establish; seeks to deepen relationship with customers during interactions by being customer-focused and consistently honoring commitments and connecting the customer to Microsoft. Works with partners in joint-selling opportunities. Understands customer drivers of digital transformation and leads new opportunities and orchestrates internal teams to accelerate the customers digital transformation.Account Management - Thinks strategically about territory planning for assigned accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.Sales Excellence - Orchestrates team and other key roles engage decision makers; leverages best-in-class digital tools sales and communication strategies and tools to meet customer needs. Articulates Microsofts value proposition aligned to customers business objectives; creates a mutually-beneficial industry business value proposition and executes relevant solutions.Industry Knowledge - Proactively builds and maintains a strong knowledge of Microsofts product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a strong understanding of the customers business strategy and the direction of the industry.,
• 6-8+ years of technology related sales experience within the Education sector, exceeding quota in a complex sales motion in collboration with the Partner ecosystem.Demonstrated ability to consistently exceed sales quota by driving deals with partners.Demonstrated understanding of solution selling techniques and selling cloud-based solutions.Experienced in building strong, collaborative customer relationships with Business Decision Makers, IT Decision Makers.Ability to navigate a customer through sales negotiations and technical presentations in person and remotely. .Solid knowledge of the business, customers, partners, Microsoft strategy and how they work together.Able to qualify sales opportunities and position partners in the overall sales process.Demonstrated business communication and written skills in the local language.Passion for technology as an enabler for a company s growth.Complex sales training (e.g., Miller Hyman, Spin, Michael Bosworth, Challenger, Holden, Krauthammer, etc.), extensive presentation skills, effective marketing tactics, negotiation, financial analysis,Line of Business applications sales experience, business process consulting or automation, CRM, Employee Performance Management (systems and processes).Bachelors Degree or equivalent work experience required: Computer Science, similar information technology-related discipline or Business Administration.MBA desired.
Bachelors Degree or equivalent work experience requiredMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Keyskills :
digital salessolution sellingcomputer sciencebusiness process consultingcomplex salesbusiness process