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Engineering Manager

14.00 to 24.00 Years   Gurugram   12 Feb, 2024
WHITESLIPS GLOBAL SERVICES PRIVATE LIMITED
Job LocationGurugram
EducationNot Mentioned
SalaryRs 28 - 40 Lakh/Yr
IndustryAccounting & Auditing
Functional AreaSite Engineering / Project Management
EmploymentTypeFull-time

Job Description

    • Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management.
    • Experience managing large managed services support and maintenance engagements across custom applications, Commercial-Off-the-Shelf applications, Cloud, infrastructure, and end user services.
    • Experience in managing large client engagement, delivery management, Change/release management, Demand Management, service level management, finance, and operations management.
    • Experience working with cross functional teams.
    • Experience working in ITSM tools such as Service Now, Remedy
    • Ability to guide the teams technical in at least two of the below areas (1) custom application, (2) Commercial-Off-the-Shelf applications, and (3) Cloud & Infrastructure

Keyskills :
service deliveryoperations management

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