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Hiring for Cluster Operations Manager for Educational Sector

5.00 to 10.00 Years   Gurugram   01 Nov, 2023
HR Globe Recruitment Service
Job LocationGurugram
EducationNot Mentioned
SalaryRs 8 - 12 Lakh/Yr
IndustryEducation / Training
Functional AreaEducation Management / Director / Principal
EmploymentTypeFull-time

Job Description

    Dear Candidates,Hiring for Cluster Operations Manager for Educational Sector Females OnlyDesignation : Cluster Operations Manager -RetailSalary : 8 LPA to 12 LPAReporting to : Regional Operations ManagerEducation : Graduate is a must, Masters degree(preferred)Experience : 6-8 years managing operations of multiple centres in education / retail / hospitality is highly preferred. Candidates with experience in customer service / client servicing background can also be consideredScope:To manage all centres operations which includes staff, parents, vendors. Responsible for Profitability of the Centres. Span of control will be 8 to 10 medium to large retail centersMain ResponsibilitiesUnder minimal direction, she/he will be responsible for managing the overall OPERATIONS of the CENTRES assigned in the city. Centre Directors / Managers of each assigned centre will report to this position.
    • Responsible for operational readiness of NEW centre roll-out.
    • Responsible for operational efficiency & service delivery
    • First point of contact for escalation from parents (customers)
    • Accountable for the Quality & Service consistency of the cluster
    • Coach the centre heads for individual development & quality of centre leadership
    • Accountable for staff efficiency at centre level & overall retention rate of the cluster
    • Co-Own revenue targets of cluster with business team
    Competencies & Skill SetGood Communication Skills; Service & Solution mind set; Self driven personality & team player; Live by personal Quality, Value & Ethics; Work with high career values; Respect Diversity in workplace .Interested candidate kindly send your updated cv in HR Globe Recruitment service <hidden_email> or can call onhidden_mobileSana KhanThanks and RegardsSana KhanHr HeadHR Globe Recruitment servicehidden_email

Keyskills :
team leadingoperations management

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