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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Networking,IT Operations / EDP / MIS |
| EmploymentType | Full-time |
(1)we are looking for a technical support engineer to provide enterprise level assistance to our customers .you will diagnose and troubleshoot software and hardware problems and help our customers install application s and program(2)Research and identify solutions to software and hardware issues(3)Diagnose and troubleshoot technical issues, including account setup and network configuration(4)Ask customers targeted questions to quickly understand the root of the proble(5)Track computer system issues through to resolution, within agreed time limits(6)Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue
Keyskills :
hardware supportlaptopsantivirussoftwareenterprisediagnoseworkstationsnorton ghosthardwaresoftware installationtechnical supportremote desktopmanaged hostingfuture trendsbusiness servicesperipheralsprinter supportcomputer repair