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Hiring for SME,O2C,P2P

3.00 to 8.00 Years   Gurugram   31 Jan, 2023
The Job Factory Hiring For SME
Job LocationGurugram
EducationNot Mentioned
SalaryRs 3.0 - 7 Lakh/Yr
IndustryBPO / Call Center
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Hi Dear Applicant,Hiring for O2C ( Order to Collection ) Process Location @ GurgaonContact HRManju @ hidden_mobileEmail ID - hidden_emailDesignation :SME/TLExperience: 3-10Years in BPOAcademics: B.Com/M.Com/MBA/ICWA/CA/B.Sc.Candidate should have exposure to F&A Process (Preferably in P2P / O2C / R2R )Responsibilities:
    • Review Master Setup/Updates
    • Review Cash/Payment Application
    • Investigate unapplied payments
    • Review Dunning Report
    • Assist team members in completing their daily assignments
    • Identify compliance and/or training challenges
    • Monitor accounts to identify outstanding debts
    • Investigate historical data for each debt or bill
    • Find and contact clients to ask about their overdue payments
    • Take actions to encourage timely debt payments
    • Process payments and refunds
    • Resolve billing and customer credit issues
    • Update account status records and collection efforts
    • Report on collection activity and accounts receivable status
    Manage a Team of 15 - 20 as a Collections Team lead ( FOR Team Leader)Skills:
    • Excellent communication skills (written and oral)
    • Experience in Circulation billing/ Advertisement billing, subscription billing/ print subscription will be added advantage
    • Skilled in negotiation
    • Knowledge on Oracle/SAP Application Preferred
    • Good research and analytical Skills
    • Customer Focused attitude
    • Ready to work in night shifts
    • Proven experience as a Collection Specialist or similar role
    • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
    • Familiarity with laws related to debt collection (e.g. FDCPA) - Good to have
    • Working knowledge of MS Office and databases
    • Comfortable working with targets
    • Patience and ability to manage stress
    • Excellent communication skills (written and oral)
    Contact HRManju @ hidden_mobileEmail ID - hidden_email--Regards:Manju

Keyskills :
order to cashprocure-to-pay

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