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HR Service Delivery Specialist

3.00 to 6.00 Years   Gurugram   13 Jul, 2022
Accenture
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    About Accenture: Accenture is a leading global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com About Entity: Corporate Functions including Human Resources, Finance, Legal, Marketing Communications, and Workplace Solutions-- powers Accenture s people across industries and functions to keep our business leading in the New. Join the heart and soul of Accenture, partnering with our extraordinary people to bring innovation into every organization. Job description: Manage the complete scope of HR services delivered for the respective entity or business, inclusive of internal teams and external HR service providers. Ensure alignment of delivery to strategic objectives of HR and business. Drive delivery excellence initiatives, using benchmarks and best practices comparisons ensuring consistent high-performance service. Lead and manage Talent Supply Chain, People Services, Total Rewards, Employee Relations and Policies & Transitions within a GU. Key Responsibilities Your role includes some or all of the following key responsibilities. You should review these in conjunction with career level guidelines to gain a clear understanding of the expectations for your role. Overall Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes Define the operational framework for the GU delivery of People Service process support based upon the defined Business and HR Strategy Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce Provide feedback and input for improvement of all programs, processes and policies and accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management. Work with the GU CoE Interlock process owners to improve the end to end HR delivery processes Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU Serve as a main point of contact and manage relationships with stakeholder group and key individuals Resolve any escalated issues and risks Facilitate team work and process integration across the team,

Keyskills :
sapsiebelcustomer relationsdocumentationpayrollhr strategysupply chaintactical planshuman resourcesservice deliveryinternal controlsemployee relationsprocess integration

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