Indirect Tax VAT_Advanced Analyst

Job Description

The opportunityWe are seeking to recruit an individual to work within our client technology office to help implement our EY Global VAT Reporting Tool for clients.The Global VAT Reporting Tool is a SaaS solution that enables clients to upload data and run analytics and prepare VAT returns in multiple countries around the world, enabling them to fulfil their global VAT reporting obligations.This market leading tool has been very successful in the market, so we need additional resources to support with implementing the tool for clients. Please note that this will not involve any changes to the underlying tool, so does not require deep technology coding experience or VAT technical experience this role involves mapping the client data into the tool as part of the client technology configuration, to ensure the tool pulls the data into the right fields and delivers the required reports/indirect tax returns. This will involve working closely with our onshore UK client handlers and working directly with clients.We are looking for an individual with a deep knowledge of handling technical issues and managing to resolution. There is a need to understand client relations and how best to interact with clients to ensure the client feels they are prioritised, and their reported issues are being managed accordingly. This role generally requires the individual to contribute to the various initiatives and ensure Client Value, EY People Value, Social Value and Financial Value all play a role in the overarching objectives. Your key responsibilities

• Support the UK project managers on implementation of the EY technology solution
• Attend all training and engage to ensure you fully understand.
• Challenge and ask questions to ensure you feel confident in solving problems encountered when implementing the EY technology solution
• Ensure you are familiar with all the relevant guidance and troubleshooting for the implementations
• Learn from each request for help and apply that knowledge to future requests.
• Notify the team of any specific new issues that arise that may apply to other clients or technology assets through documentation processes that the Transformation Office provides.
• Proactively engage regularly with wider team as required to ensure you are aware of any upcoming changes, maintenance, downtime, upgrades which could impact the functioning of the client technology assets, and feedback to the UK client handlers and rest of the team

To qualify for the role, you must

• Must be having experience of 1-3 years in technology solution
• Be a quick learner
• Readiness to take up new projects for implementation
• Analytical mind with a problem-solving aptitude
• Knowledge of Excel formulas to interpret and ability to deploy
• Responsible for monitoring and responding to issues with solution on timely basis via different mode of communication
• Prioritize and handle the allocated projects and alert if there are any deviations in the timelines
• Work collaboratively with project managers on any requests, managing issues and establishing priorities
• Due diligence and Strong communication etiquettes while communicating with onshore team about the ongoing projects
• Have experience of handling clients and interacting with clients.
• Be responsive and agile to client and team requests
• Demonstrate problem solving skills
• Have expert client handling experience and a service-excellence mentality
• Have experience in or knowledge of VAT compliance and reporting obligations
• Be able to quickly understand client s current VAT processes, data, tax codes and how these may need to be transformed to work in the new GVRT process
• You do not need any prior experience in the Global VAT Reporting Tool itself regular and thorough training will be provided, so willingness to learn new skills and adapt and problem solving are vital.

Desirable skills (not essential to qualify for the role)

• Experience of indirect tax compliance reporting solutions/technologies for example Thomson Reuters, Avalara, Sophos etc.
• Deep knowledge of VAT compliance processes and the challenges clients face
• Knowledge of ERP s and Data for example SAP, Oracle, Microsoft AX, Sage etc.

What working at EY offersWe offer a competitive remuneration package where you ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Commitment for support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that s right for you

About EY As a global leader in assurance, tax, transaction and advisory services, we re using the finance products, expertise and systems we ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possibleApply NowWho we areEY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance,

Keyskills :
tax compliancefinancial reportingclient handlingproblem solvingtaxtax planningnew projectsclient relationsproject managerstax returnsreporting toolcustomer relations