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IT/Admin Assistant

2.00 to 7.00 Years   Gurugram   21 Jun, 2022
SirionLabs
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

    is looking for people who are driven to make a difference. Bringing together leading innovation, unrivaled Contract Lifecycle Management expertise, and a deep commitment to customer success, SirionLabs helps the world s leading businesses contract smarter.Powered by intelligence uniquely connected across the complete contract lifecycle. SirionLabs easy-to-use, highly configurable Smarter Contracting Platform brings legal, procurement, and business teams together to author stronger agreements, manage risk and strengthen counterparty relationships., RequirementsThe Information Technology/Administrative assistant has the responsibility of effectively dealing with the day-to-day IT and related administrative operational issues providing general support to users at the Pune Office Location. He/she will work closely with and be supported by other members of the IT team and Admin Team based in Gurugram.
    • Promptly handle assigned issues and tasks through Email/Phone/Ticketing System.
    • Ensure excellent customer service and teamwork practices at all times.
    • Perform basic office support functions when not supporting the IT team.
    • Carry out ad-hoc daily and weekly tasks as assigned in support of departmental operations and objectives.
    • Act as the local IT Systems engineer, providing support and first-line response to general IT inquiries from users;
    • effectively escalating IT-related issues to the Helpdesk in the Gurugram when providing first-line support to local and remote users;
    • Undertaking regular preventive IT maintenance to official equipment.
    • Undertaking regular and ad hoc approved upgrades to the system.
    • Ensuring all IT security procedures are complied with.
    • Undertaking effective fault management.
    • Reviewing, procuring, and installing approved hardware
    • IT equipment support (e.g., Laptops, Printers, Network Devices, Mobile phones);
    • providing IT-related administrative tasks including keeping IT hardware/software inventory up-to-date and relevant IT documentation records;
    • Management of IT office suppliers (including stock levels and purchasing) guided by the procurement team in Gurugram.
    • Providing other ad-hoc administrative tasks when required.
    • Coordinate with Building Facilities/Maintenance Team for office maintenance, AC, electricity, cleaning related issues and ensure resolution thereof.
    • Procuring office aids like stationery items, drinking water, etc.
    • Perform BMS functions like enabling access to new joiners.
    • Assist in employee engagement activities whenever needed.
    Experience: Minimum 2 Years.CTC - 5.5 LacLocation: Pune

Keyskills :
it securityoffice supportcustomer servicenetwork devices

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