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Key Account Manager - Enterprise Product Support

4.00 to 10.00 Years   Gurugram   23 Mar, 2023
Unicommerce
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Salary Offered : 8-15 LPAResponsibilities :- Manage a portfolio of High Value Enterprise Accounts- Develop Customer First Approach in team to understand customer pain points- Collaborate with Cross functional Teams such as Product management and Tech team to deliver standard or custom made solutions for client requirements.- Develop in depth understanding of the Unicommerce product and solve every day queries of your team and train them to better equipped to solve client issues- Demonstrate outstanding interpersonal and communications skillsSkills and Requirements :- Work experience in managing High Value Enterprise Clients- Working in a startup or a consulting firm- The candidate should have demonstrated ability to collaborate and build strong relationships with customers especially at the Key decision maker levels- The candidate must have managed and mentored team in some previous role- Have a firm grasp of technology and the ability to learn every detail of a product to help to troubleshoot and creatively solve problems.- Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget- This person needs to have a customer focused mindset, and should be able to drive a team towards efficiency and customer satisfaction.- Experience in a SaaS firm is a plus- Understanding of SQL and APIs is a must,

Keyskills :
project managementproduct managementsqlsaasgraspconsultingenterprisePossess strong analyticalSuperior OrganizationFinancially AstuteBuilding Strong Referral Networks

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