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Management Trainee - Life Insurance

2.00 to 5.00 Years   Gurugram   27 Mar, 2023
Genpact India Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Management Trainee - Insurance Operations Responsibilities
    • Substantial Experience Claims backend operations for Life Insurance Long Term Care (Payment)
    • Proficient experience of working on Promise, Beacon, EFS & CSC tools/application
    • Team Handling/ people facing role. Leading 15 to 40 resources and keeping an engaged workforce
    • Develop a strategy for team to reach organization goal and communicate clear instructions to team members
    • Monitor team members and able to provide mentorship whenever needed and run the flow of day-to-day operations
    • Build reports to update the company on the teams progress and rapport building with the internal & external partner
    • Deal with any issues that arise during shift promptly and deftly, seeking advice from the duty manager where necessary and ensure that the highest possible levels of customer service are delivered at all times
    • Assist Operations lead as and when necessary to make the business run effectively and efficiently and ensure the team meet client expectations & SLA s.
    Minimum qualifications
    • Graduation in any stream except BE / B. Tech / Technical Graduation / Law
    • Good analytical, problem solving, and overall interpersonal skills
    • Proven ability to build effective working relationships with clients & internal partners
    • Project Management and ability to handle multiple priorities
    • Positive attitude with a focus on continuous process improvement and an open mind to change
    • Insurance knowledge and ability to understand and interpret Insurance terminology
    • Proficient with MS Excel, MS Word, MS PowerPoint
    ,

Keyskills :
accountsfinanceaccountingsalesreportingcontinuous process improvementopen mindlife insurancecustomer focusproblem solvingcustomer service

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