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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software,Networking |
EmploymentType | Full-time |
Troubleshoot network issues of enterprise customers (US/CAN region) Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Technical Support, Customer HandlingMandatorySkills: CCNA/CCNP Good Excellent Written and verbal Communication, International Customer Handling skills.Experience in handling international customers Presentation Skills, Strong interpersonal skills & teamwork Basic LAN configuration- Vlans, Trunks, Ether-channels switching concepts- CEF, QoS on catalyst switches, L2PT, Dot1Q tunneling, VSS. Routing Protocols RIP, OSPF, EIGRP, BGP Experience (In Month): 24Qualification: Any Bachelor degree,
Keyskills :
troubleshootingswitchesroutersnetworkingstrong interpersonal skillstechnical supportrouting protocolscustomer handlingcatalyst switchespresentation skillscisco