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Ops Executive- Seller flex, External Fulfillment

1.00 to 3.00 Years   Gurugram   17 Jul, 2023
Amazon
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.Amazon OperationsAmazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations.We are open to hiring candidates to work out of one of the following locations:Gurugram, DL, IND, - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience- Bachelors degree- Speak, write, and read fluently in English- Experience with Microsoft Office products and applications- Experience with Excel - 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Keyskills :
continuous improvement facilitationcustomer servicemicrosoft officeprocess improvementbehavioral trainingcustomer experiencebusiness requirementssetleanvastexceldesignsellersdiggingresearchbusinessstrategylaunchesind

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