Position Details Subject Matter Expert VMware Cloud on AWS

Job Description

Description:Looking for a Subject Matter Expert VMware Cloud on AWS with 4-5+ years of experienceLocation - GurgaonNotice Period - We need instant joiner only or candidate who can start in 45 daysPrincipal Responsibilities:

• Initially you will be focused on our VMware Cloud on AWS support, wearing many hats from Tech Support (chat & phone), On-boarding & Adoption, Product Development Feedback, Knowledge Creation, Site Reliability Engineering collaboration. Collaboration with Engineering and Product Management to continue to build the tools and skills and contribute to the vision and cultural pivot to Service Ownership and Agile milestone releases and help realize a robust feature set and customer adoption of our Cloud services.
• Provide world-class customer service throughout the entire lifecycle of customer adoption.
• Work independently or as part of a team on engagements with customers, often in a technical leadership role to ensure customer retention and to drive customer value realization.
• Stay on top of customer reported issues, regularly communicate with customers, sales account teams and OEM Product Management and Engineering
• Be able to drive and increase visibility of escalated support issues for SDDCaaS key accounts as needed.
• Bring thought leadership around overall customer success and be self-driven to lead with minimal supervision.
• Identify and implement the use of various Public & Private cloud services and offerings.
• Ongoing focus on strengthening peripheral security of environments in Public & Private cloud.
• Manage access and authentication process and implementation for public cloud environments. Validate and provide input to the architecture of cloud setup touching upon areas of network, security, monitoring.
• Monitoring of management and end-user environments.
• Focused effort into optimal use of resources.
• Adoption of tools, technologies and services so as tobring in agility and automation.
• Administration of VMware Cloud Infrastructure & AWS & (Optional) Azure/Google, etc.
• Work flexible schedules, which may include evenings, weekends or holidays or 24*7

Education & Experience

• Graduate, B Tech, MCA will be preferred
• Candidates with VMware cloud on AWS certifications & experince will be preferred above all
• Following certifications is a must

o VCP NV

• Certifications like MCSE, MCDBA, and/or various UNIX certifications are a plus
• Certifications from Cloud providers will add to the merits of the requirement.
• Graduate with minimum 4 5 years of working experience

Required Technical Skill Set

• Domain level understanding of Public/Private Cloud Infrastructure & Networking.
• At least 4-5years experience in customer-facing positions as a professional services Solution engineer or similar
• Strong practical Linux or Windows systems administration skills.
• Strong domain knowledge in managing components of Public & Private cloud infrastructure, (AWS, Linux System Administration, Azure, VMware cloud & OpenStack Cloud Infrastructure)
• Working knowledge of Load Balancer setup.
• Working experience of managing public & private cloud infrastructure in the areas of networking, firewall, RBAC
• Demonstrated ability to administer and manage end-user environments including areas of monitoring, patching and updates.
• Understanding of processes and methodologies that integrate public cloud setup with enterprise infrastructure.
• A Bachelor s Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience.
• Scripting experience a plus (JavaScript, PowerShell, VB, Bash, etc.
• Familiarity with Hypervisors (ESXi, Hyper-V,Xenserver, KVM, etc).
• Strong knowledge of Hybrid Cloud Extension & Hybrid Link mode in VMware cloud.
• Experience with Windows Hyper V, System Center and PowerShell will be preferred
• Previous experience of working in a similar role will be given preference

Previous Migration & solutioning experience will be given preferenceRequired Soft Skill Set

• Excellent verbal & written Communication skills
• Should have excellent customer handling & listening skills
• Strong analytical skills
• Strong problem-solving skills
• Quick decision maker and fast learner
• Experience in handling multiple tasks
• Very organized and team player
• Result Oriented & able to deliver within timelines
• Willing to work in 24/7 Environment, 5 Days working, and Rotational Shift.

About PROLIM CorporationPROLIM is a leading provider of end-to-end IT , PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high-value technology consulting, staffing, and project management outsourcing services.Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.,

Keyskills :
sales accounthybrid cloudslakey accountssystem centersmelinux system administrationreportingqualitycustomer relationsprivate cloudprogram managementproduct managementproject management