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Process Associate - Credit Control

2.00 to 5.00 Years   Gurugram   28 Dec, 2020
Headstrong
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

PA, Credit Control

  • In this role, you will be responsible to Work closely with and within healthcare operations management team. You are to maintain, revise or develop workflow and reporting tools as needed (snapshots, dashboards, etc.)
  • Utilize workflow and reporting tools to ensure operational compliance and call out operational issues when vital
  • Assist with operational quality review
  • Develop and maintain understanding of applicable software packages
  • Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement
  • Assist operational leadership with transitioning of new clients / projects
  • Prioritize workload
  • Prepare applicable reports and attend select meetings at request of management
  • Mentoring and developing staff
  • Develop an environment that cultivates continuous performance improvement
  • Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs
  • All other duties assigned to maintain Process Health and Hygiene
Qualifications! Minimum qualifications
  • Graduate (in any stream)
  • Relevant experience in OTC
  • Excellent Interpersonal Skills!
Preferred qualifications
  • In Depth Knowledge of providers, insurance, and US healthcare system
  • familiarity with ICD-10, CPT-4, HCPCS, 1500 and UB04 and other appropriate medical terminology
  • Familiarity with Medical Billing software
  • MS-Office skills
  • Analytical ability for reporting and dashboards, also requires heightened attention to detail to ensure accuracy in output
  • Ability to multi-task and handle contending priorities and work with minimal direction
,

Keyskills :
customer relationsinsurancequalitysalessapms officepostingus healthcarecredit controlcustomer focusmedical billingreporting tools

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