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Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
About PTC (NASDAQ: PTC)PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation on premises, in the cloud, or via its pure SaaS platform. At PTC, we dont just imagine a better world, we enable it.IoT Incident Management EngineerPTC is looking for talented, enthusiastic, and career-minded individuals to join our Internet of Things (IoT) Incident Management team where you will have the opportunity to work with leading ThingWorx Technology across a range of industries. You will be responsible for Incident Support to our customers and partners thus ensuring high availability of application services to the customers as per SLAs, while working alongside a highly talented and collaborative team. IoT Incident Management Engineers possess a high level of competency on the IoT Platform and Edge device connectivity technologies. This person will assume a combination of responsibilities working with our customers, partners, and the greater IoT Team to resolve Infrastructure and Software issues, address questions, or guide on best practices related to development and deployment of IoT applications. As a member of the IoT Incident Management team, you will have substantial opportunity to grow and advance your career along support services, technical services, management, or related paths through comprehensive training programs and experience.Primary Responsibilities:
Keyskills :
web applicationload balancinginternet of thingsweb servicestroubleshootingcustomer serviceinspectionsafetycommissioningweb servervoice of the customercomputer sciencesite