Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Hyderabad Jobs |
Banglore Jobs |
Chennai Jobs |
Delhi Jobs |
Ahmedabad Jobs |
Mumbai Jobs |
Pune Jobs |
Vijayawada Jobs |
Gurgaon Jobs |
Noida Jobs |
Oil & Gas Jobs |
Banking Jobs |
Construction Jobs |
Top Management Jobs |
IT - Software Jobs |
Medical Healthcare Jobs |
Purchase / Logistics Jobs |
Sales |
Ajax Jobs |
Designing Jobs |
ASP .NET Jobs |
Java Jobs |
MySQL Jobs |
Sap hr Jobs |
Software Testing Jobs |
Html Jobs |
Job Location | Gurugram |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
About Customer Success Group at Salesforce: Salesforce s worldwide Customer Success team is a global network of Salesforce employees and partners. Our sole mission is to ensure customer success. We work with our customers to build relationships, learn about their businesses, and drive value-based results. Our motto for our customers is Your Success is our SuccessAbout the Position: The Strategic Customer, Product, and Partner, Engagement Team (SCPPE) is the group within the Customer Success Group that holds our subject matter experts for all of Salesforce s products, programs, and processes. Our product experts drive the relationship and alignment to their respective technology and product stakeholders and ensure that CSG Field and CSG Go-To-Market (GTM) professionals have the tools and information they need to be successful in their jobs as it relates to various products. The CSG Success Architect, Marketing Cloud role is a Subject Matter Expert (SME) within our Marketing Cloud product portfolio focusing on B2B/B2C Marketing. This is an individual contributor role.This is a customer-facing role, and at least 60% of your time will be focused on customer engagements (mostly remotely), where you will maximize value for our strategic customers, working alongside our Sales, Product and CSG teams to drive clear business outcomes. The ideal candidate will have a customer-centric mentality, willing to go the extra mile for the customer and break down barriers to ensure customer success.What type of engagements can you expect to be involved in Our team typically works on 3-5 customers at a time and helps our field teams through our expertise. Some engagements last a few days while others can last a few months. Sample engagements:
Keyskills :
customer relationship managementuse casesdata modelingcustom objectsproduct adoptionproduct portfolioautomation studioconceptual designdevelopment tools