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Samsung - Senior Manager - Warehouse Operations & Fulfillment (8-12 yrs)

8.00 to 12.00 Years   Gurugram   21 Apr, 2022
Samsung India Electronics Limited
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryConsumer Durables / Electronics
Functional AreaSupply Chain / Logistics
EmploymentTypeFull-time

Job Description

    Sr. Manager Warehouse Operations & FullfillmentClosely Work with e-Store Biz Team for the following :- W/h CAPA/ Resource/ Infra Planning: Short Term/ Peak/ Long term. - D2C Inventory/Fulfilment & Return Management as per Biz Plans - Customer Complaints/Escalations & Resolution Management.- Daily Order Tracking & Escalation Management - Analytical report on New Biz Model [3PD, SES etc.]Lead Time Tracking :- Tracking at Each level for Lead Time - Delivery Order [DO] to Goods Issue [GI]- Goods Issue [GI] to Handover [Handover to ECOM LSP for last Mile]- Handover to Delivery [Consumer Delivery]KPI Management- [Lead Times] :- Delivery Order [DO] to Goods Issue [GI]- Goods Issue [GI] to Handover [Handover to ECOM LSP for last Mile]- Handover to Delivery [Consumer Delivery] Other Activities :- Daily Fulfilment & Pending Orders Management- Evolve Process for Special Delivery - SDD/NDD & Gift Wrapping - Closely Work with SIEL WH /Region & 3PL for Day to Day Challenges and Solutions- Periodic Review & Evaluation of WH CAPA- Packing Material Design & Procurement & Maintain Min. Inventory Level at WH - Evolve/Review & Fine Tune SOPs & Strengthen D2C WH Operation- POD Management- Ensure Timely Closure of the Customer VOC Ticket with Best Solutions- Ensure/Monitoring & Adherence of Define Policy / Processes in all D2C WH Skills : - System Knowledge : SAP, MS Office - Good Communication and Analytical skill- E Comm. Wh Operation / Distribution & End to end Supply Chain Skills - Negotiation & Decision making Skills,

Keyskills :
financesalesltdmisaccountancyms officesupply chaintime trackingorder trackingpacking materialwarehouse operationsescalation managementsap3pllspsesd2cdesignsupply

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