SAP SD/LE

Job Description

Should have minimum 10 - 12 years of experience in SAPSD/LE with E2E implementation and support experience. Should have good experience in following sub-module, Basic Functions and Master Data in SD Processing (SD-BF), Pricing and Conditions (SD-BF-PR), Availability Check and Requirements in Sales and Distribution, Credit and Risk Management (SD-BF-CM), Output Determination (SD-BF-OC), Sales (SD-SLS), Customer Service Processing (SD-SLS-OA), Foreign Trade / Customs (SD-FT), Billing (SD-BIL), Sales Support: Computer-Aided Selling (CAS), Electronic Data Interchange / Idoc Interface (SD-EDI), Shipping (LE-SHP), Transportation (LE-TRA), Reports and Analyses (SD-IS-REP), Information System (SD-IS), Data collection (SD-IS-DC), Demand Chain Planning (DCP) Very good exposure to Logistics sub-modules - Warehouse Management, Inventory at the Storage Bin Level (LE-WM-BIN), Basic Functions LE-WM-GF), Master Data (LE-WM-MD), Planning and Monitoring (LE-WM-PM), Warehouse Movements (LE-WM-TFM) Ability to conduct root cause analysis and troubleshoot complex technical issues. Solving performance problems, data consistency issues and availability analysis of complex SAP solutions. Must be well conversant in working on Incident, Problem, Change Management and Release Management processes and exposure to ITSM tool would be added advantage. Willing to work in shifts and Handle support incidents and change requests. Should be flexible in working with onsite and offshore teams. Should have handled L2, L3 support in support engagements. SolvingDirect Action Incidents: answering all SUs questions regarding operations of the system Maintenance of soft configurations table entries troubleshooting of blocked interfaces Analysis and proposal of solutions or workarounds for all raised issues Contacting SAP OSS for clarification of the issue Requesting creation or change of background jobs Solving Bug Fixing Incidents: Fixing bugs in the customizing and configuration Coordinating bug fixing in custom code with developers Coordination of bug fixes concerning authorization issues with Authorization team Test the bug-fixing done by Tech team (screening, functional and formal approval tests) Contacting SAP OSS for solving of the issue in SAP standard Key Skills: SAp SD/LE Offshore Location Noida or Gurgaon, Should have minimum 10 - 12 years of experience in SAPSD/LE with E2E implementation and support experience. Should have good experience in following sub-module, Basic Functions and Master Data in SD Processing (SD-BF), Pricing and Conditions (SD-BF-PR), Availability Check and Requirements in Sales and Distribution, Credit and Risk Management (SD-BF-CM), Output Determination (SD-BF-OC), Sales (SD-SLS), Customer Service Processing (SD-SLS-OA), Foreign Trade / Customs (SD-FT), Billing (SD-BIL), Sales Support: Computer-Aided Selling (CAS), Electronic Data Interchange / Idoc Interface (SD-EDI), Shipping (LE-SHP), Transportation (LE-TRA), Reports and Analyses (SD-IS-REP), Information System (SD-IS), Data collection (SD-IS-DC), Demand Chain Planning (DCP) Very good exposure to Logistics sub-modules - Warehouse Management, Inventory at the Storage Bin Level (LE-WM-BIN), Basic Functions LE-WM-GF), Master Data (LE-WM-MD), Planning and Monitoring (LE-WM-PM), Warehouse Movements (LE-WM-TFM) Ability to conduct root cause analysis and troubleshoot complex technical issues. Solving performance problems, data consistency issues and availability analysis of complex SAP solutions. Must be well conversant in working on Incident, Problem, Change Management and Release Management processes and exposure to ITSM tool would be added advantage. Willing to work in shifts and Handle support incidents and change requests. Should be flexible in working with onsite and offshore teams. Should have handled L2, L3 support in support engagements. SolvingDirect Action Incidents: answering all SUs questions regarding operations of the system Maintenance of soft configurations table entries troubleshooting of blocked interfaces Analysis and proposal of solutions or workarounds for all raised issues Contacting SAP OSS for clarification of the issue Requesting creation or change of background jobs Solving Bug Fixing Incidents: Fixing bugs in the customizing and configuration Coordinating bug fixing in custom code with developers Coordination of bug fixes concerning authorization issues with Authorization team Test the bug-fixing done by Tech team (screening, functional and formal approval tests) Contacting SAP OSS for solving of the issue in SAP standard,

Keyskills :
root cause analysiselectronic data interchangeroot causemaster dataforeign traderisk managementdata collectioncustomer service