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Senior Analyst Product Documentation - Technical Writer

3.00 to 5.00 Years   Gurugram   05 Jul, 2022
Ciena India
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Hardware / Networking
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    The jobYou will need to apply experience and judgment to perform the functions of the job:
    • Plan, build, develop, write, edit, and update a variety of software/hardware multimedia and web-based customer technical publications (product descriptions; installation manuals, operation, and administration manuals, user guides, API reference guides, etc.) for packet optical and network management products.
    • Research and translate technical information into multimedia and web-based documents (including on-product context-sensitive help) for non-technical and technical users.
    • Recommend and implement new documentation methods and formats that serve and satisfy technical and customer requirements.
    • Produce product documentation and online help that is clear, concise, and compliant to documentation and quality assurance standards.
    • Collaborate within cross-functional teams that include senior Product Line Management, SW & HW Design, Product Verification, System Network Engineering, Customer Support, and Marketing personnel
    Your experienceSend us a persuasive resume that highlights:
    • Experience with the packet-optical/data hardware and provisioning/monitoring aspects of telecommunications equipment/networks
    • Expert proficiency with Adobe FrameMaker (Structured/XML)
    • Experience with DITA
    • Experience with CMS and CCMS document management systems
    • Experience interworking with XML SW development environments
    • Experience with Agile development processes, including the development of customer documentation in an Agile environment
    • Working proficiency with MSWord, Excel, PowerPoint
    • Working proficiency with Visio, Illustrator, CorelDraw, and/or other CAD vector-based graphics creation and editing applications
    ,

Keyskills :
editingdocumentationcontent managementmicrosoft word

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