Senior Manager Finance & Accounts

Job Description

About Quatrro Business Support Services (Quatrro)QBSS is a tech-enabled outsourcing firm thats changing the way companies think about finance, accounting, human resources and technology services. With world-class teams, highly personal services, and an online portal, you Get More to Go On.Visit: www.quatrrobss.comPurpose of the Job:
• Client Management
• Team Management
• New Client Transition
• People Development
• MIS & Logs Update
• Efficiency Improvement
Key Result Areas (Principal Accountabilities)
• Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned.
• High level review of financial statements prepared.
• High level review of audit schedules.
• Review daily /weekly delivery schedule for financials.
• Assist / Guide AMs in Trouble shooting - Clients issues/ queries/ escalations/ team issues.
• Communicate with US counterparts / Clients thru calls and emails as required.
• Guide team as required and ensure successful completion of projects assigned on timely basis.
• Ensure customer satisfaction.
• Regular review of transition plan and track progress.
• Active involvement in guiding team for new client setup Master setups, tracking of data/information received, follow up for missing information.
• Active involvement in transition call - planning stage and onboarding stage.
• Ensure preparation of SOPs/ Process maps/ SIPOC.
• Ensure that the manager aligned perform the following timely - Work allocation to team members, update shift roster, review timesheets, leave management, provide timely feedback.
• Provide one on one feedback on regular intervals to direct reportees.
• Arrange for skip meetings at regular intervals.
• Work with the AMs to design and implement plans for training, mentoring etc.
• Ensure regular updating of process maps, process notes/ SOPs/SIPOC.
• Ensure daily updating of delivery trackers.
• Ensure completion and timely delivery of monthly MIS and PLI calculations.
• Review the updated client escalations in the standard escalation log and completed RCA and submit the same to AVP.
• Review the updated financial errors in the standard error log and completed RCA and submit the same to AVP.
• Review monthly dashboard prepared for assigned clients and setup meetings with Senior Management.
• Assist AVP in preparation of monthly dashboard for the vertical.
• Assist in SSAE18 audit.
• Assist management in any other MIS activities as required.
• Identification of areas of process improvement.
• Initiate improvement projects. Assist in creation of project plan and setup of project team.
• Regular monitoring of improvement project and ensure successful completion of project.
• Review the ongoing process and bring continuous improvement in process for efficiency & quality.
• India Direct delivery of financials or with very less involvement of US CAM.
Supervisory responsibilities:
• Monthly One on One Meetings & Performance Feedback.
• Regular skip meeting.
• Performance & Leave Management.
• Training, mentoring & motivating team.
• Review all deliverables are as per agreed SLA with client.
• Ensure the AMs do Monthly One on One Meetings & Performance Feedback.
• Ensure that all client deliverables are reviewed and meet the SLA targets set with client.
Knowledge and Skills
• Excellent Accounting knowledge.
• Expertise in Microsoft Office and good speed on computers.
• Excellent Communication Skills and Confidence level.
• Smart & dynamic.
• Prior team handling experience of minimum 5 years.
• Accounting knowledge with US accounting experience.
• Transition experience.
• Experience in managing high demanding customer.
Key Metrics measured:
• TAT and quality of allocated clients. Attrition nos. of team members.
Educational Qualifications:
• B.Com / M.Com / MBA / Inter CA (Not pursuing CA) / CA
Work Experience:
• 10-13 years Accounting Background, preferably having experience up to Finalization of Accounts and handling a team.
Other Prerequisites:
• Required to work in shifts. Based on business/project requirement will work in US hours.
• Prior work experience in MNC & matrix organization.
Working Conditions and Environmental AttributesWorking Days: Monday - FridayWorking Hours 9 hours (US work Shift Pattern), mix of WFO and WFH. The working hours may getextended due to nature of the business.The employee must be willing to work at a location in a small-to mid-sized office setting, plus attend client conferences and meetings that may or may not be held during the workday. Travel to other Quatrro locations or client offices may be necessary, as well as physical presence at company meetings with other offices throughout the globe.

Keyskills :
accountingus accounting