Senior Programme Manager

Job Description

The Programme Manager is responsible for the end-to-end delivery of technology change projects. Working with the Programme Director you will be accountable for the successful delivery of multiple technology change projects, responsibilities will include:
• Governance and the coordinated management of projects and change management activities
• Project coordination: identifying, initiating, accelerating, decelerating, redefining and terminating projects within the programme. Managing interdependencies between projects, and between projects and business-as-usual activities
• Ensuring successful provision of enhanced services from the current set of applications & services, both internally and vendor supplied. Including managing their on-going change, enhancements and maintenance.
• Stakeholder management and communications: ensuring that relationships are developed and maintained, thus enabling productive, two-way communication with all key stakeholders.
• On-boarding of new applications & services, both internally and vendor supplied
Key Responsibilities
• Plan and manage the overall project deliverables, issues, risk, plans and governance
• Manage the programme/project budget costs
• Work with business, technical (internal & external) and control teams to create robust and appropriate project plans
• Identify, communicate, and put in place appropriate mitigation for project risks and dependencies
• Hands-on programme/project management for your deliverables including the matrix management of the end-to-end project teams
• Leading project team to ensure successful delivery of agreed scope on schedule & within budget
• Regular reviews and assurance with project managers
• Gaining a thorough knowledge of the projects being undertaken in terms of scope, functionality, risk & issues, timelines and cost. Ability to forecast and create roadmaps to achieve goals.
• Managing the test and build environments associated with project workstreams
• Co-ordinating across multiple system groups and ensuring all impacted parties are co-ordinated and deliver to a common project goal
• Improving and assessing performance to apply new learning and knowledge
• Required to effectively influence and assist key stakeholders, support multiple change initiatives and oversee and drive communication streams within and across change programmes in the portfolio
Experience and Qualifications Required
• Minimum of 8 - 10 years of IT experience in Financial Services sector with proven project management experience across the whole project lifecycle
• Industry exposure and 5 years hand-on experience of managing large and diverse portfolio delivery in a global delivery model, preferably in Financial Services sector
• Proven track record of successful implementations and strong business relationships
• Self-starter. Excellent team player, disciplined, very structured with a conscientious approach
• Ability to multi-task with strong and effective organisation skills. Excellent planning and organisational skills
• Excellent team management skills. Practical experience of management and motivation of teams.
• Strong communication skills with strong client management and negotiation skills
• Delivery and results focused with the ability to manage complex relationships
• Management of multiple projects within a programme
• Exposure to agile and waterfall delivery methodologies
• Ability to take high level directions/ideas and turn these into the required deliverables with the minimum of guidance
• Pragmatically apply knowledge and experience to ensure activities/processes undertaken as conducted in a cost-effective manner
• Ability to work with clients to a senior level
Behavioural competencies
• Leadership: Experience of managing key stakeholders at executive leadership level across the firm as well as with direct reports. Fostering entrepreneurial spirit and a culture of high performance and delivery excellence.
• Relationship Management: Build and maintain effective relationships with customers and partners, to articulate and transfer relationship needs/requirements into actionable tasks and outputs.
• Managing Complexity: Is able to deliver results and effectively function across a variety of market conditions and in environments or projects that are nonlinear, fast-paced and often characterized by incomplete information.
• Teamwork and collaboration: Participate in and promotes co-operative working relationships across organizations and matrix environments including knowledge sharing, partnership in achieving solutions and productive conflict management.
• Drive for results: Personal ownership and accountability for delivering against commitments. Monitoring performance against plans and resetting direction as necessary. Delivering against challenging timescales. Ability to demonstrate duality of thinking; balance strategic objectives with tactical delivery and an eye for detail. Hands on and involved.
About you About Fidelity InternationalFidelity International offers investment solutions and services and retirement expertise to more than 2.56 million customers globally. As a privately-held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with $783.6 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.We are committed to being a truly flexible employer, encouraging and trusting our people to perform their role in the way that works best for them, our business, our colleagues and our clients. We offer the maximum possible flexibility over where and when you work for all, considering your role and any local regulations. We call this new approach dynamic working.Find out more about what we do, our history, our new approach of dynamic working and how you could be a part of our future at https://careers.fidelityinternational.com/about-usApplying to this Job Role: Please note you are only required to upload your CV/Resume to the application screen.,

Keyskills :
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