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Technical Management Professional - Sdwan

7.00 to 8.00 Years   Gurugram   21 Sep, 2022
Orcapod Consulting Services Pvt Ltd
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryTelecom / ISP
Functional AreaTelecom Network Design / ManagementNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Technical Management Professional - SdwanRoles and ResponsibilitiesGovern the contractual SLA and BT Service AssuranceKPIs for Netco Model office like FCR (First ContractResolution ) and MTTR (Mean Time to repair), NPS Provide analytical and innovative input to projects/operational support tasks as well as support negotiations.Lead on a specific deliverable of a small/medium scale project or implement smaller less complex projects to achieve required business benefits and manage budget,timescales and quality.Identification of underlying problems and driving through problem management to resolution (PM)Assist transformation strategy for a network or technology discipline in own area of expertiseParticipate in and contribute to BT wide professional community activities where applicable e.g. knowledge sharing, best practice within BT and external industry.Proactively raise improvement opportunities, and own small, incremental bugs to completion. Performing enhanced diagnostics on standard products for complex issues as well as for products that demand specific technical knowledge.Delivere trainings to SSREs and build active coaching plans with a vision to upskill SSREs.Desired Candidate ProfileQualifications: q Good written and verbal English skills q SDWAN Cisco(Viptela) Agile Connect(Nokia Nuage) Cloud(AWS/Azure/Oracle/Google) q Good understanding of hybrid cloud solutions and experience of integrating public cloud into tradition hosting/delivery models q Understanding to manage Multicloude network. Skills/Experience : q At least 7+ years of relevant experience q Expert level understanding atleat 2 Cloude technologies. q Expert level understanding on Cisco Data(Routing and Switching) q Expert level understanding of SDWAN technologies for CISCO/MERAKI. q Knowledge on cloud components like AWS, Azure, Oracle, google along with DyNS will be preferred. q Full level understanding of the BT products solutions to a solid basic level (e.g. same as Sales roles) and in depth BTs operational/service processes would be beneficial q Solution designing and multi-layer troubleshooting q Technical knowledge for WLAN products and services including intermediate level knowledge of ISE. q Expert level Technical understanding of architecture and design flows q Hands on experience developing architectural designs, processes, procedures and working on cloud infra projects such as migration to public clouds (MS Azure & AWS); q Basic knowledge of security flow and firewalls in the network. q Ability to organize and attend on international conference call and discuss technical issues q Experience in operation of end to end customer solutions Soft Skills : q Excellent communication, Interpersonal and Negotiation skills - internally, analytical thinking and customer facing q Collaborative Partnering with all the right people q Managing internal and external stakeholders q Self-starter, able to work with minimal guidance and supervision q Team-player with good coaching skills, eager to learn and also share skills and experience q Enthusiastic and pro-active with a desire to improve service for the customer, and other internal users q Keen learner and support CI environmentPerks and Benefits

Keyskills :
routingswitchingazurewlan protocols

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