skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Technical Operations Analyst

0.00 to 2.00 Years   Gurugram   07 Sep, 2021
Expedia
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryInternet / E-Commerce
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Expedia Technical Operations AnalystDo you want to be part of a partner-focused team that in a global technology organization and you enjoy being First to Know and First to Act to ensure high availability of partner-facing applications and services Our Partner Operations Team is looking for an experienced person to join our team. Our focus is on ensuring operational stability for our partners by quickly identifying and understanding impacting events, driving those issues to resolution, and working with other Technology teams to improve service reliability and customer experience.What you ll do:

  • Support the production environment through proactive monitoring, identifying anomalies or abnormal trends, and collaborating with development and engineering teams to resolve issues
  • Support incident response on critical applications and infrastructure issues
  • Analyze user experience patterns to understand their business and technology requirements and work with Technology and Product teams to motivate change
  • Perform application log analysis and develop improvements that allow applications to better instrument for availability and performance (uptime, success rate, and user experience)
  • Build custom alerts, dashboards and reports needed for the development, engineering, and operations teams
  • Provide analysis and reporting for major incidents, SLAs, SLIs, SLOs, etc to key partners
  • Support launches of new partners and services
Who you are:
  • 2 years experience on an operationally-focused team in Website Operations, Application Support, or similar position OR Bachelors/Master s degree in Computer Science, Information Technology, Computer Engineering or related technical field; or Equivalent related professional experience
  • Experience with application and service monitoring tools, such as Splunk, DataDog, Catchpoint, Cloudwatch, Dynatrace, etc.
  • Experience working with several teams on incident resolution in an efficient manner
  • Understanding of large-scale systems from a reliability perspective
  • Superb communication skills and ability to work well in a diverse, team-focused environment
  • Experience in scripting or coding is a plus (Python, R, JS, etc)
  • Understanding of IT Service Management (ITSM)
#l1-sa21Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.About Expedia Group Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Groups family of brands includes: Brand Expedia , Hotels.com , Expedia Partner Solutions, Vrbo , Egencia , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert , CarRentals.com , and Expedia Cruises . 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.,

Keyskills :
sqlunixwindowsbscsslait service managementlog analysisuser experiencemedia solutionscomputer sciencemonitoring toolshigh availabilityservice managementapplication supportcommunication skillstechnology solutionsproactive monitoringinformat

APPLY NOW

Technical Operations Analyst Related Jobs

© 2020 Skillindia All Rights Reserved