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| Job Location | Gurugram |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Web / Mobile Technologies,Network / System Administration |
| EmploymentType | Full-time |
Troubleshoot network issues of enterprise customers (US/CAN region) Effective engagement with customer (written & verbal) & ensure Customer Satisfaction Technical Support, Customer Handling MandatorySkills: CCNA/CCNP/CCIE, Presentation Skills, Strong interpersonal skills & teamwork,Experience in handling international customers Presentation Skills, Strong interpersonal skills & teamwork Basic LAN configuration- Vlans, Trunks, Ether-channels STP, SPAN, RSPAN, inter VLAN routing. LAN security- DHCP snooping, dynamic ARP inspection IP source guard, private VLAN, port security. Advanced LAN switching concepts- CEF, QoS on catalyst switches, L2PT, Dot1Q tunneling, VSS. Routing Protocols RIP, OSPF, EIGRP, BGP Multicast Conceptual Knowledge. MPLS Basic understanding of LDP, TDP, MPLS L2/L3 VPNs. In-depth knowledge of services like DHCP, QoS, NTP, HSRP, GLBP, VRRP, ARP, NAT, ACL, PBR, GRE tunneling, IP SLA/object tracking ACE(10/20/30 Modules and ACE 4710 Appliance) CSS 11500 Content Series Switches WAE Hardware WCCP (Web Cache Control Protocol) Wide Area Application Services (WAAS) 4.x and earlier Digital Media Player (DMP 4300 / 4400 Series) Digital Media Suite (DMM / Digital Media Manager, SNS / Show and Share) Basic Understanding and knowledge of HTTP,SSL and different application layer protocols (Preferred) Experience (In Month): 48Qualification: Any Bachelor degree,
Keyskills :
digital medialan switchingtechnical supportrouting protocolscustomer handlingcatalyst switchesTechnical Solutions