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Technical Support Engineer

3.00 to 7.00 Years   Gurugram   23 Apr, 2024
MACKENZIE MODERN IT SOLUTIONS PRIVATE LIMITED
Job LocationGurugram
EducationNot Mentioned
SalaryRs 6 - 10 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Job DescriptionResponsibilities and Duties
    • Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
    • Understanding Operating Systems like Windows 7,8,10 and MacOS.
    • Troubleshooting Network and Internet Issues for Clients.
    • Fixing Software and Drivers on Client Systems.
    • Understanding of Settings and Control Panel Options.
    • Fixing Issues in Device Manager and External Devices.
    • Understanding Latest Privacy Settings and Access Control in Devices
    • Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
    • Adept at technology to troubleshoot and ensure smooth online class experience.
    • Active listening skills, patience and detail obsession to maintain call logs.

Keyskills :
javacssphpnodes awsreactjsjava beanmagento2

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