skillindiajobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Travel Experience Counselor

4.00 to 9.00 Years   Gurugram   15 Feb, 2023
CARLSON WAGONLIT
Job LocationGurugram
EducationNot Mentioned
SalaryNot Disclosed
IndustryTravel / Tourism
Functional AreaTour / Travel Guide
EmploymentTypeFull-time

Job Description

    *Description CWT is a global leader specializing in business travel management and our travel counsellors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a team. And to us, that s what makes a world of difference.Your Mission as a CWT Travel Counsellor is to Deliver the Perfect Trip so that CWT can sustain optimum result for client and shareholders. You are specifically responsible for delighting the traveller/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirement of all stakeholders and positions in our workforce as a key differentiator for our business. Learn about our travel counsellor opportunities and start your journey.
    • Position Responsibilities:
    • You delight the traveler/travel arranger
    • Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances.
    • Connect with the caller to build trust and credibility even if the person is unknown.
    • Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation.
    • You build CWT s commercial value
    • Sell products that are of commercial value to CWT and contribute to CWT s profitability.
    • Remain current on value we provide to each custom.
      • Adapt and change as requirements of the business change.
    • You strengthen the CWT brand
      • Represent the CWT brand in how you work on a day-to-day basis.
      • Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
      • Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel special.
    , *
    • Experience & education:
    • Experience in the travel industry in a similar position or in a customer service center.
    • Proven ability to create international travel arrangements including air, hotel and ground transportation (at least 80% of transactions will be multi-segment, multi destination international itineraries).
    • Understanding and expertise in international travel requirements, i.e. visas, passports and immunization requirements; excellent communication skills and follow through required to advise clients of those requirements.
    • Ability to handle multi-cultural sometimes multi-lingual clientele
    • Fluency in English both written and verbal.
    • Superior written and verbal communication skills (in person and on phone).
    • Customer focused and service oriented.
    • Problem solver.
    • Results-driven
    • Adaptable and motivated to learn
    • Influence and diplomacy.
    • Proficiency in technology to research options and to complete process requirements

Keyskills :
travel managementbusiness travelservice deliveryinternational travel

APPLY NOW

Travel Experience Counselor Related Jobs

© 2020 Skillindia All Rights Reserved