UX Research

Job Description

DescriptionAbout usInnovation is fuelled by the power of possibilities. A few years ago, it was virtually impossible to innovate because building software needed a degree, it was simply too expensive, too complex, too risky and ultimately too inefficient. That s why only 16% of projects were ever done on budget and 78% failed.Were changing that. We re flipping software development on its head and kicking out the notion that you need to be an expert or do boot camps to learn how to make your app. Builder.ai s platform lets you order the perfect software app for whatever problem you re trying to solve. Our AI powered assembly line brings together Lego-like reusable features and experts from around the world to bring world-class ideas to life ANYONE s world-class ideas.Building software needs to be like ordering pizza pick what you want, get recommendations for the features you need and simply wait till its cooked and ready for you.Our human-assisted AI platform helps anyone build, run & scale tailor-made software. Everyone from the bakery in Riyadh and nursery in London, to large fortune 100 companies like the BBC or Pepsi.Life at BuilderIt s a place where everything moves at lightning pace and most definitely not for the faint hearted. We celebrate diversity, push everyone to do more with less and yet provide a culture that allows everyone to experiment, push boundaries and learn by doing. Every Builder runs to our core value system of HEARTT (Heart, Entrepreneurship, Accountability, Respect, Trust & Transparency) and we re always looking for team players, with a point of view, a sense of humility and a let s-get-stuff-done attitude.Our scale up is at the intersection of a quirky startup where designers and machine learning specialists work on problems together to savvy commercial teams working with finance folks to invent new business models. #WhatWouldYouBuildAbout the role:To help us ensure we are speaking to the customer in the most relevant language - the role is required to gather in depth research from TGs help to validate the product design directionResponsible for helping to design and conduct a wide variety of qualitative research projects. The role will work with the product team to identify the big questions, knowledge gaps or high-risk assumptions that are being made and define research objectives. You will be influential in shaping the vision of this company and its products., Requirements

• Conducting Interviews, Surveys, Field research, Competitor analysis
• Curiosity-Lacking curiosity about the users makes getting reliable results more difficult. Superficiality does not work, curiosity and determination help in digging deeper into a problem.
• Empathy-Let go of yourself. Let go of assumptions and expectations. Research involves seeing a problem from another point of view. That s the whole point.
• Communication- UX research necessitates good communication skills. It involves contribution: Communicate with the users on the interview, and with the team about the results. Receive and give the user feedback in a precise way. Not sharing it with others has the same effect as if it hadn t happened at all
• Organisation -UX research also poses a challenge in that it requires a lot of organisation and logistics management. Prepare everything before the test/interview and organise the results in a good overview, without getting lost in the details.
• Critical thinking- Related to having curiosity and empathy, think critically about yourself and your assumptions. Listen skeptically to what the target audience says in an interview, using multiple research methods at the same time.

Keyskills :
new businessassembly lineproduct designtarget audiencemachine learningsoftware developmentqualitative researchscale up