FRONT OFFICE MANAGER & EXECUTIVE, CHEF & F&B

Job Description

GREAT OPPORTUNITY TO WORK IN ABROAD SINGAPORE AND UAE (in Hotel & T=Restaurant) JOBS WITHOUT STRESSCONTACT US ON MOBILE NO. +91-7065307827EMAIL: hr.solutionidealinfotech@gmail.comHR: Aditya Tripathi* Any Degree*Age Criteria: 19-55 years*Accommodation free along with meals, travelling allowance, visa and air ticket.*Salary: Depending on your position, qualification and experience.*Processing timing: 40-50 working daysOVER 100 EMPLOYEES NEEDED FOR RECRUITMENT WITH VARIOUS EXPERIENCE.Role and Responsibilities:

• Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms
• Handling complete EPBAX function, i.e. Internal and External calls
• Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
• Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.
• Handle guest complaints in accordance with Four Seasons policy.
• Process WRO, Trust, Internal Reservations, and FIT reservations
• Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
• Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
• Monitor Front Desk reservations made night prior, Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager
• Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests arrival.
• Respond according to the crisis management plan to any resort emergency or safety situation.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in Empact.

• Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections.
• Assist with the development of all direct sales presentation material for both travel industry and group sales.
• Assist Group Rooms Coordinator in processing rooming lists or introduction letters (1%)

Keywords / Skillshotel, housekeeping, Rooms Division, Pre-opening, Yield Management, Property Management, Revenue Analysis, Hotel Booking, Laundry Services, Laundry, Maid Service, House Sitting, House Cleaning, Cafeteria Management, supply chain management, warehouse, logistics etc.Mandatory Skills:

• Reading, writing, and oral proficiency
• Communication Skills
• Strong Customer Service
• Good communication skill
• hotel management
• expert in their work.

Experience:

• Previous Reservations and/or Front Office
• F&B Service
• Cooking
• High Volume Call Center

Industry:Hotel / RestaurantJob Location: Singapore & Dubai (UAE)Feel free call us for any query or clarificationContact Number:+91-7065307827

Keyskills :
property managementrevenue analysisfront deskmarketingspecial eventssaleshouse cleaningfront officehouse sittingrooms divisionhotel bookingopening hotelshotel management