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Bpo Analyst

0.00 to 5.00 Years   Janjgir Champa, Tinsukia, Sirsa, Pulwama   22 Feb, 2022
Job LocationJanjgir Champa, Tinsukia, Sirsa, Pulwama
EducationNot Mentioned
SalaryRs 2.0 - 5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaTechnical Support / HelpdeskApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    KEY ACCOUNTABILITIES/ RESPONSIBILITIES: - Understand key delivery levers with in the learning function and bring intelligence from the industry around best practices to drive performance - Benchmark current metrics and performance in the function to that of the industry - Outside in view of tools and technologies that are used to augment delivery - Be involved in creating project charters, collaborate with the team to analyze data, align project objectives and measure impact - Work with learning leaders across vertical and geos and be responsible for standardizing the practices, measurements, solutions and metrics - Use data modelling practices to analyze findings and create suggestions for strategic improvements and changes - communicate the benefits of recommendations made and help to address any uncertainty and concern - Ability to drive process analysis, opportunity assessment and stakeholder communication, workshops and meetings - Able to analyze, develop requirements and executes allocation, transformation processes, and other Configurations - Liaise between Business and Technology teams effectively and develop meaningful relationships through collaboration with stakeholders - Support and assist in the development of Marketing/Product/Capability collaterals - Performs financial data related research and root cause analysis activities, provides correct specifications, and escalates issues as appropriate.Interested candidates are required to send their resume to: sagarbaliramkochale@gmail.com

Keyskills :
maintenance engineeringhelpdesktechnical support

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