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Customer Support Executive

2.00 to 6.00 Years   Kozhikode   04 Mar, 2024
IOCOD Infotech
Job LocationKozhikode
EducationNot Mentioned
SalaryNot Disclosed
IndustryOthers
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Customer Support Hero Wanted!Do you thrive on helping others and enjoy exceeding expectations Are you a problem-solving whiz with a passion for communication If so, we want you!Were searching for a driven and empathetic individual to join our growing customer support team.In this role, youll be: The friendly voice and helping hand guiding customers through our communications portal. A troubleshooting ninja, resolving technical issues and ensuring smooth application use. A customer champion, ensuring positive experiences and addressing concerns thoughtfully. A team player, collaborating with colleagues to tackle complex problems efficiently. A documentation dynamo, keeping detailed records and contributing to helpful resources. An information hub, staying up-to-date on product news and keeping customers informed.Were looking for someone who: Is open to working night shifts. Communicates clearly and confidently, both verbally and in writing. Thinks on. their feet and can find solutions to any challenge with a smile. Has a proven track record of delivering exceptional customer service. Is familiar with our applications (a plus, but we can train the right fit!). Thrives in a collaborative environment and can build strong relationships with colleagues.This is more than just a job; its an opportunity to grow with a dynamic team and make a real impact on our customers experience. Are you ready to be our next customer support hero Apply today,

Keyskills :
Customer SupportCommunicationTroubleshootingTeamworkDocumentationProduct Knowledge

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