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Job Location | Ludhiana |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Posted on -December 30, 2019Designation Technical ExecutiveLocation LudhianaQualification IT/BCA/MCAGender AnyExperience 0-2 yrsSalary 10-15 K PMRole & Responsibilities:Responds to customer technical problems/issues related to hardware, softwareand networking via e-mail/chat and phone.Assists customers by diagnosing problems and providing resolutions for technical and service issues.Uses troubleshooting techniques and tools to identify products that are defectiveand follows guidelines in issuing service calls/contacts.Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.Skills:-Should have excellent communication skills in English.Should have strong technical skills,
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