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Customer Relationship Manager

2.00 to 5.00 Years   Mangalore   23 Apr, 2024
BETTER HIRE
Job LocationMangalore
EducationNot Mentioned
SalaryRs 5 - 9 Lakh/Yr
IndustryBFSI
Functional AreaCustomer Service (Domestic)Sales Support / MIS
EmploymentTypeFull-time

Job Description

    We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.Customer Relationship Manager Responsibilities:
    • Building and maintaining profitable relationships with key customers.
    • Overseeing the relationship with customers handled by your team.
    • Resolving customer complaints quickly and efficiently.
    • Understanding key customer individual needs and addressing these.
    • Conducting business reviews using CRM programs.
    • Knowing your competition and strategist accordingly.
    for contact HR Aryan Sharma- hidden_mobile (10 to 6 Pm.)Share your CV on this Email Id- hidden_email

Keyskills :
communication skillscustomer advisory boardscustomer referencecustomer service

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